Southern Team Nissan of New River Valley - Service Center

Always completes service quickly, for free, and with a high level of professionalism. Would recommend. high level of professionalism. Would recommend. More

Friendly & knowledgeable! Preston is a great to answer questions when I bring my suv in for service! Usually they are very timely with scheduling! Preston is a great to answer questions when I bring my suv in for service! Usually they are very timely with scheduling! More

The service people consistently go above and beyond my service requests. Compared to the Subaru service people in Roanoke, this group is extraordinary.! service requests. Compared to the Subaru service people in Roanoke, this group is extraordinary.! More

They are very easy to work with. Always on time with my appointments. I trust them to service my car and help if an issue arises. This is a wonderful dealership and I will purchase f Always on time with my appointments. I trust them to service my car and help if an issue arises. This is a wonderful dealership and I will purchase from them again. More

Every time I go there everyone I really friendly and attentive to what I need. The waiting area is clean and I am able to relax. attentive to what I need. The waiting area is clean and I am able to relax. More

They have always been great to work with. They take customer service to the next level. They take customer service to the next level. More

Mike is always pleasant, courteous and helpful. He makes scheduling smooth and timely. He always calls if additional work is required with pricing details. He makes scheduling smooth and timely. He always calls if additional work is required with pricing details. More

When I made my appointment online, I specifically chose to work with Preston. A different service advisor called me about what the mechanic found with my vehicle. (I had dropped off my vehicle the night be to work with Preston. A different service advisor called me about what the mechanic found with my vehicle. (I had dropped off my vehicle the night before.) I told that service advisor that I had selected Preston as my service advisor. Why have the option of choosing a service advisor if it is not honored? This is not the first time it has happened. It is frustrating because my whole family only works with Preston. More

Very kind and honest. As a first time customer, I was very appreciative of all the help and guidance I received while I was there. As a first time customer, I was very appreciative of all the help and guidance I received while I was there. More

As always the service was excellent and Kayla was knowledgeable about what I needed to have done. Very polite and professional. knowledgeable about what I needed to have done. Very polite and professional. More