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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
583 Reviews

583 Reviews of Southern Team Nissan of New River Valley - Service Center

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October 06, 2023

Easy to get an appointment, service advisor communicated well with me, car was finished on time. More

by cooperjp91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 06, 2023

Everyone very customer oriented. Always get the job done in a quick and efficient manner. More

by REBECCA.BURGE24073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 30, 2023

Wanted to give a big thanks to Mike Fox and his team, awesome job on repairs. My Nissan runs better now than it did when I first bought it. I learned an important lesson with this adventure. Mike and his More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Oct 02, 2023 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 30, 2023

There couldn’t be a service department representative more thoughtful, knowledgeable, and courteous than Preston. As one of the first people customers see when they come for service, Preston represents t More

by BONNIESUMNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Jones, Jim Earp, Mike Fox
Oct 02, 2023 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 29, 2023

Preston is always kind, helpful, efficient! He’s the BEST! He keeps me updated on the service of my vehicle. More

by CPWOOD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 29, 2023

I love this dealership! Love the people and the location and the sservice I received More

by ELAINE.FRAZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
Sep 29, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 27, 2023

Service was professional and friendly. We’ve always had excellent experience here and it’s one of the reasons we continue to purchase Nissan products. More

by POLEYJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Sep 27, 2023 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2023

Always pilot and ready to help snd answer any questions. Explains anything they find to let me know More

by Mannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Mannon responded

Ok

September 24, 2023

Great service and great technicians. Highly recommend their service department for any needs you may have for your car or truck More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Sep 27, 2023 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 24, 2023

Always efficient and easy to deal with. Always timely in getting the work done. Very friendly. More

by FRANK.CLARK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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