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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews
Call Service Center (540) 382-2903

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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November 03, 2023

Everything went very well. Everyone was ver friendly and it was a beautiful sunny day. More

by KIMMELLFOWLE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 02, 2023

They always take good care of me and my car. I never feel like they try to oversell me. More

by jphilips52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner
Report | Print
Nov 02, 2023 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 02, 2023

He was genuinely interested in my concerns about my car. He even gave us something that would help us out until we could keep our appointment. Thank you Mr Preston. Happy Holidays More

by dianeb416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 01, 2023

They are really good they’re excellent they do everything right I recommend that Place More

by 95ANKUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner
Report | Print
Nov 01, 2023 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 30, 2023

I highly recommend their service department. Always knowledgeable and courteous. I have been a customer for 9 years. More

by JACEHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Varner
Report | Print
Oct 31, 2023 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 29, 2023

I was having problems with a tire that kept going flat. They continued to work on it, trying to solve the problem. I finally bought a new tire. I was not happy at first, but the guys in the Service Depa More

by SWILLS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
Report | Print
Oct 31, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2023

Excellent people and service. I have been going there for 12 years and will continue. Also recommend to my friends Please change my phone number in the account………540.944.8574 More

by CVMPXE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 26, 2023

Fast Friendly Knowledgeable Courteous Service With A Smile & Willing To Go The Extra Mile My Vehicle Had To Be Towed & Preston Hedge & Mike Handy Assisted Me With This Alternator Repair, Etc. & Answered More

by IN2CARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your comments!! Much appreciated!

October 25, 2023

I always get fabulous service with Southern Team of New River Valley. The staff treat me with respect and courtesy! More

by autumnalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 23, 2023

Great service friendly and prompt. I've got 5 vehicles they take care of and I trust them. More

by STANLEYFOWLKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Report | Print
Oct 23, 2023 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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