Southern Team Nissan of New River Valley - Service Center

Explained what would happen, and in what timeframe. That is exactly how it went. How specific do you hope for? That is exactly how it went. How specific do you hope for? More

Always helpful, knowledgeable. Honest & easy to work with. Only person/place I will trust with my car. Honest & easy to work with. Only person/place I will trust with my car. More

They performed as usual, excellent service. A great job, done with minimal wait time. Mike has always been very professional. A great job, done with minimal wait time. Mike has always been very professional. More

Any time I contact anyone there, they are always cordial, friendly, and very knowledgeable and make themselves help me understand all I'm calling about. Thank you for making my experience with Southern Team friendly, and very knowledgeable and make themselves help me understand all I'm calling about. Thank you for making my experience with Southern Team Nissan a pleasure. More

Like free oil change & inspection. Laugh & being charged to rotate tires when off for inspection. Laugh & being charged to rotate tires when off for inspection. More

Courteous and prompt. Friendly staff. Have never had a bad experience, and trustworthy. Great to work with! Friendly staff. Have never had a bad experience, and trustworthy. Great to work with! More

My experience with the dealership in Christiansburg has been excellent. They have always notified me about issues and treated me fairly. They are also great at letting me know when my vehicles are done. Th been excellent. They have always notified me about issues and treated me fairly. They are also great at letting me know when my vehicles are done. The only complaint I have is not against them but when I called this past time to schedule for my SUV to be fixed (they had called about the part being in) I got someone not at the Christiansburg location. They were rude to me and it was very frustrating to schedule the appointment. The person kept asking me what part they were installing. I told them I wasn't sure what it was called (the guys had told me but I didn't memorize it) and I said it should be in my file. I would highly suggest bringing the service scheduling back to Christiansburg as they always treated you as a person (when they answered they called me by name as I was calling from the number on file) and was informed on what you might need. I have purchased two new cars from there (2019 and 2022) and I only want to purchase from someone who cares like these guys do! More

Preston Hedge is the best person I've dealt with at Southern Team Nissan! He is very knowledgeable and polite! He will go out of his way to help anyone! Southern Team Nissan! He is very knowledgeable and polite! He will go out of his way to help anyone! More

The crew is always top notch and the service is fast and accurate Always a pleasure accurate Always a pleasure More