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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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February 06, 2024

Follow up visit for repair done last week. They made adjustments to prior work and did further checking on noise. Very pleased with service. More

by SPHGOLF
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 06, 2024

Bailey was awesome to deal with, she got the biggest portion of the deal done before we even arrived. Went for a test drive with us and showed us many of the features. Awesome experience, we will be ret More

by D.COOK.ENGINEER
Recommend Dealer
Yes
Employees Worked With
Mike Fox, Mike Fox
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2024

Good as always! Thank you! Was able to get in and out in a very timely manner More

by GREG.J.SHOCKLEY
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 09, 2023

Very friendly and helpful, as always. I always feel like I am in good hands. More

by hokiecarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

very friendly and knowledgeable staff. Mister Hedge was very helpful with a problem i had. More

by RSPIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 08, 2023

Mike is the best. Always conscientious, he looks out for me, keeping me advised of upcoming work that might be needed...in fact I'm about to make a follow-up appointm More

by ROCK.ROSZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 08, 2023

Best place to go for service on your car. We have been customers for 20 plus years. More

by KAGALLIMORE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 08, 2023

Very good experience. Very knowledgeable and my car was done in no time. Thank you so much. More

by TWEETYRN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 06, 2023

They are always friendly and helpful! I’ve never felt as if they were pushy like other dealerships I’ve felt with before. Such great customer service and overall experience. More

by daniellehinkley1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 04, 2023

The staff was knowledgeable, efficient, and professional. The service was done promptly and correctly. Thank you. More

by dameredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Varner
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