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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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February 10, 2024

Was going out of town and needed an oil change and was worked in Original appointment was for the 16 but had to go out of town for a funeral and was worked in More

by holyghostfilledpreacherboy
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 13, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

Mike was very courteous and explained things to me clearly. Gave me options clearly as well. All in all, Mike and the service I had was excellent. More

by terelouise_13
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Feb 13, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

Easy to work with. Did not take over 3 hours to complete the sale. All expressed a willingness to help in the future - sales, service type things More

by WALKER_FARM
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 13, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2024

Very friendly and professional Fast service. Job done right every time. People I can trust with my vehicles More

by PATTRSON1
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Feb 13, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

Always does great work. Always friendly. They seem happy that I'm a customer. I Trust them to do all work correctly. More

by Passion8hoo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston this time. But Chris & both Mike' have helped in the past. All are great!s
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 08, 2024

I had an appointment at 8am and had work issues that prevented me from meeting. Came in at 1030 and Mike and the team found a way to work me in. The service department is one of the main reasons I own a More

by Dworrellii
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Feb 13, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 07, 2024

Preston is professional and courteous. Thank you! We are happy with the repair. Nice experience! More

by JROBERTVAUGHAN
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 07, 2024

Excellent in every way. I have been having my vehicles serviced here for more than 40 years. The reason: the service department staff are and have always been excellent in e More

by MADYE_7
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 07, 2024

My experience was very good. Everything was quick bringing my vehicle me and picking it up. Everyone is always polite. More

by daltizer
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 07, 2024

Very friendly people to deal with and very flexible working with you with a schedule and they have done quality work every time I have left my vehicle More

by SPCMEYER1031
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 08, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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