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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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February 23, 2024

Excellent! The staff is very attentive and friendly. My experience was 5. I entered 4 by error. The best dealership I've been to. More

by sassyone120
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
February 23, 2024

Great to work with Great to work with. Always follow up to see how my experience was. Explain in detail what was done or needs to be done along with next steps More

by MCGUIREJB
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Jul 11, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 21, 2024

Mike, Preston, and the whole team are professional, honest, and reliable. Been bringing cars there for years and have always been very happy with the service. Could not recommend more highly! More

by JWIRGAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 17, 2024

I was treated very well by the staff members. They were warm, friendly, knowledgeable about the car, and ver patient with my questions. More

by YANG.ZHANG08
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 20, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

Always helpful and very cordial. Great folks to work with! Very knowledgeable and and ready to help. More

by DSBURROUGHS
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Feb 14, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 13, 2024

Courteous and efficient The customer service was excellent and the appt was low hassle. They answered my questions thoroughly. More

by JAMIELAU
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
Feb 14, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2024

great customer service Mike was very friendly and nice and helped me a lot he got my car in fast and then he helped me look for new tires More

by Brianna
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Feb 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 13, 2024

Everyone and every thing is always excellent The building is always clean. Staff members are always friendly. More

by ashleyalbert0892
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Feb 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2024

The experience was pleasant and seamless My work was completed in a timely manner, and I was greeted promptly and kept apprised of progress More

by LJSMILZ
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Feb 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

I felt comfortable and not pressed to settle for anything that I was not comfortable with. More

by Dorothy_clements15
Recommend Dealer
Yes
Employees Worked With
Mike Fox, Mike Fox
Feb 13, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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