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Southern Team Nissan of New River Valley - Service Center
Christiansburg, VA
529 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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529 Reviews of Southern Team Nissan of New River Valley - Service Center
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March 10, 2024
Any time I contact anyone there, they are always cordial, friendly, and very knowledgeable and make themselves help me understand all I'm calling about. Thank you for making my experience with Southern Team friendly, and very knowledgeable and make themselves help me understand all I'm calling about. Thank you for making my experience with Southern Team Nissan a pleasure. More
by llking62
Verified Customer
March 08, 2024
Courteous and prompt. Friendly staff. Have never had a bad experience, and trustworthy. Great to work with! Friendly staff. Have never had a bad experience, and trustworthy. Great to work with! More
by gautier540
March 08, 2024
My experience with the dealership in Christiansburg has been excellent. They have always notified me about issues and treated me fairly. They are also great at letting me know when my vehicles are done. Th been excellent. They have always notified me about issues and treated me fairly. They are also great at letting me know when my vehicles are done. The only complaint I have is not against them but when I called this past time to schedule for my SUV to be fixed (they had called about the part being in) I got someone not at the Christiansburg location. They were rude to me and it was very frustrating to schedule the appointment. The person kept asking me what part they were installing. I told them I wasn't sure what it was called (the guys had told me but I didn't memorize it) and I said it should be in my file. I would highly suggest bringing the service scheduling back to Christiansburg as they always treated you as a person (when they answered they called me by name as I was calling from the number on file) and was informed on what you might need. I have purchased two new cars from there (2019 and 2022) and I only want to purchase from someone who cares like these guys do! More
by aprice6
Employees Worked With
Chris Varner, Chris Varner
March 07, 2024
Component, professional and friendly. Clearly explain needed work, if any, and give concise costs. Great group to work with. Clearly explain needed work, if any, and give concise costs. Great group to work with. More
by MARK@ALLEYAGRONOMICS.COM
Employees Worked With
Chris Varner, Chris Varner
March 06, 2024
Mike was very courteous and reviewed what I needed done with the car. My car was finished being inspected within an hour. Mike reviewed what they had done and I was on my way. Very professional. with the car. My car was finished being inspected within an hour. Mike reviewed what they had done and I was on my way. Very professional. More
by CGELLER
March 06, 2024
Preston Hedge is the best person I've dealt with at Southern Team Nissan! He is very knowledgeable and polite! He will go out of his way to help anyone! Southern Team Nissan! He is very knowledgeable and polite! He will go out of his way to help anyone! More
by turkeyhunterduncan
March 06, 2024
The crew is always top notch and the service is fast and accurate Always a pleasure accurate Always a pleasure More
by ALANSPSE1
March 06, 2024
Very quick and efficient. The Nissan team was super quick and very efficient with patching my tires. They made sure everything was taken care of before sending me on my way. The Nissan team was super quick and very efficient with patching my tires. They made sure everything was taken care of before sending me on my way. More
by BHumphries27
March 06, 2024
Excellent Excellent is good enough Enough said thank you no more texts please thank you no more texts please thank you More
by JLMills
