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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
529 Reviews

529 Reviews of Southern Team Nissan of New River Valley - Service Center

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March 12, 2024

Mike was very cordial and helpful. The overall experience was very positive. He was able to answer my general service questions in a professional manner. More

by THELMAHAMPTONTEACH
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Jul 12, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 11, 2024

Preston made the experience pleasant. Everything was handled professionally and in a timely manner. I would recommend it to others. More

by Dpconner123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
March 11, 2024

It was a good experience. Chris kept us updated and provided great service. Great Service More

by Keithandamymaxwell
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
March 11, 2024

Exceptional Service, Clean and Organized Facilities, Friendly Staff. Have continuous relationship with this dealership and before ownership changes going back to 1990. Always pleased. Rare initially unr More

by WALTWADE888
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
March 11, 2024

In for oil change, had been rear ended 4 days before and requested that they check the car was safe to drive. Told me it was not due to damage to the exhaust system. More

by PAT982
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
March 11, 2024

Always great. They take excellent care of my vehicle. Everyone I speak with is informative and professional. More

by jphilips52
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Mar 11, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 11, 2024

Staff are always friendly, explaining work that could be done, and leaving the decision up to the customer. They always have my car ready as promised! More

by TIFFANDMOE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Mar 11, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2024

Explained what would happen, and in what timeframe. That is exactly how it went. How specific do you hope for? More

by CWAENK
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
March 11, 2024

Always helpful, knowledgeable. Honest & easy to work with. Only person/place I will trust with my car. More

by Passion8hoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner
March 10, 2024

They performed as usual, excellent service. A great job, done with minimal wait time. Mike has always been very professional. More

by 88Corvette
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
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