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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
603 Reviews

603 Reviews of Southern Team Nissan of New River Valley - Service Center

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May 17, 2024

Reliable effective efficient trustworthy and friendly service. I am sold on NIssan because of the service provided here, not because of the vehicle brand. However, I remain disappointed that the NIssan J More

by E. Scott Geller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
May 17, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2024

I’ve been coming there for two years to have my car serviced . Every body nice and Courteous! More

by cebryant46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

I had a great experience getting my vehicle inspected. The waiting room was comfortable and the service prompt Everyone was corfial, More

by askphstor1
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
May 16, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2024

Customer Service is THE BEST! ! Always willing to help and goes the extra step to make share our vehicles are in tip top shape. Trust them completely. More

by VA1BIGDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2024

Superb customer concern and service. Excellent work by mechanics. Always on time; car is ready when they say it will be. More

by LFB1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
May 16, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2024

We drove in bay area, they were very efficient getting info. He directed to waiting room, said they would cone out to ket us know when vehicle was completed. Great people, great service. Thank you, Na More

by NAHEEL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2024

Mike and Preston are top notch. The whole service department is. Price is great and try to get you in and done as quick as possible. More

by BRIANKIPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2024

We have been coming to this dealership for many years & always find the service & service employees exceptional. More

by DONDEBMC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2024

Quick and thorough service and clean waiting room with convenient clean restrooms, fast clerk check out. More

by normandblankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
May 14, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 11, 2024

Very quick and professional. I've never had an issue in the year I have been going to them. I highly suggest for anyone interested in Nissian or this dealer More

by Joshuaharris.va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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