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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
604 Reviews

604 Reviews of Southern Team Nissan of New River Valley - Service Center

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June 07, 2024

Always friendly & helpful, like giving recommendations & seeing possible issues that will need to be serviced soon. Always keep their communication top notch. I usually have to wait while the service is per More

by LBRILLHEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Very professional and friendly, performed the repairs in a very timely manner. Lounge was very comfortable and I enjoyed the beverages and snacks. Look forward to future visits. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
June 06, 2024

Very knowledgeable addressed everything and explained before hand. All the personnel were very polite. Clean waiting room to wait while car was being serviced. Would recommend them to others More

by Charlotte Linkous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist excellent
Jun 06, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2024

I Always go here for all my Nissan needs. They are reliable, trustworthy and friendly More

by FCARTER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2024

Always have had a great experience with Nissan. And the staff has always been very helpful and friendly with me. I appreciate everything Nissan has done in the past for me. More

by Sawyer'sMimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

My car inspection was quick and professional. They were very easy to work with! They even called the next day to make sure everything was ok! More

by BIBBY9807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

They are great to work with. I like being able to drop off my car and then pick it up after work. I trust the technicians at Southern Team Nissan NRV. More

by ERINBULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
June 05, 2024

I have the upmost confidence in Preston he is one of the nicest and trustworthy people I’ve meet in his position. Being a female I’m comfortable bringing my car in for service all the staff are very nice! More

by HAIRDOC.9687
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Everyone is super courtious,very knowledgeable. Entire facility is super clean. Service is very fast. Entire experience was a pleasure. I would recommend Southern Team to anyone. More

by Charles_criner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
June 04, 2024

Once again the team at New River Nissan provided great service. Never feel like they are taking advantage. Always review what they are doing. More

by DONNAPRIDEMORE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
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