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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
493 Reviews
Call Service Center (540) 382-2903

493 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 20, 2024

Everyone is absolutely wonderful and knowledgeable. Its a place to go when in need. Highly recommended! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 17, 2024

I have always been pleased with the service here and look forward to continuing with you More

by BRENDAWALKER200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Excellent and quick service, very knowledgeable about what needed to be done on my car. The waiting area was comfortable and is close to anywhere you may wish to visit while waiting for your car to be re More

by Luckotheirish10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2024

Extremely friendly and accommodating to the needs of the customer. Fantastic customer service. I will continue to get my Car serviced here because of this More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2024

Their staff is very friendly and professional. The work was completed in a timely manner. The waiting area is comfortable More

by MPMCRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 16, 2024

Very knowledgeable, friendly, and makes sure all of my needs are met. Outstanding customer service!! I always specifically ask for Mike when I call to make an appointment. More

by A_ANDERSON179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Bittinger, Mike Fox, Shawn Taylor
Report | Print
Apr 16, 2024 -

A_ANDERSON179 responded

I have been using this dealership for many years, since back in the New River Nissan days. It is the only place I go to purchase and service my Nissan’s. I wouldn’t think of going anywhere else. Great customer service! Service department is second to none. Fabulous staff!!

Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

They got me in and out on a Saturday for a sticker, with extreme courtesy and professionalism. Preston was GREAT to deal with!!!!!!!!!! Highly recommend him!!!! Earl's Repair Service, Inc. More

by INFO@CARLWALTHER.COM
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2024

Great team! Great service! Highly recommend! Thanks for the most recent maintenance on our vehicle! More

by baldwim53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
Report | Print
Apr 16, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2024

Great place to come to to get your car serviced. ..great customer service too. Will also have service done here More

by MBELCHER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 13, 2024

Always satisfied with our service and the staff has a great personality. Always a pleasure to return. More

by GRAVLEYJ2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner
Report | Print
Apr 16, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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