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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
604 Reviews

604 Reviews of Southern Team Nissan of New River Valley - Service Center

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June 15, 2024

The service guys have always been very polite and helpful with what ever I need done and went out of the norm to do what needs to be done. More

by VADAHUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 14, 2024

All the work was completed in a very timely manner and everyone was very courteous. Thank you. More

by GARTRIP58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know their names, both ladies working in the checkout window
June 14, 2024

Everyone is so nice. It's a pleasure to come there. I now have two vehicles that I have bought there and will bring be bringing for service More

by Kerry.cherifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Great service! I always have a positive experience at this dealership. Thank you for all of your help! More

by keturahbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
June 13, 2024

Great people, knowledgeable, personable, can explain things clearly. I have worked with them through 2 Zcars and this Cube. Wouldn’t want anyone else servicing my cars. They are fantastic! More

by 1FINEPI
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lovely lady who, Mike Fox
June 13, 2024

All others good. For management: Very inconvenient that the shuttle does not run all day. More

by TMB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Always good to deal with. Explains everything in an easy and understandable manner. Very professional. More

by MICHAEL.WOOLWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 12, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2024

My service was performed in a timely way. My service advisor recommended a service that I hadn't planned, but that was an important maintenance item. More

by j grey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

They are very friendly and helpful. I get great service and knowledgeable people everytime I go there. More

by Chelsea S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 11, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

Great service! Took my car in actually a little early and took car of my oil change quickly. Everyone was super nice! More

by STRIKER4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 11, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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