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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
496 Reviews

496 Reviews of Southern Team Nissan of New River Valley - Service Center

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May 01, 2024

Great team there, They are very knowledgeable, But most of all very helpful. The repair work was efficient and they communicated very well. I just want to add that Preston is the main reason I come bac More

by DSBROCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 30, 2024

Great place to buy a vehicle They were very friendly and helpful every way Great people to work with More

by jwhendricks67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner, Shawn Taylor
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 30, 2024

Always very friendly and they listen to what you have say, their work is great.. More

by butcherblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2024

Amazing customer service. Very honest employees. Service department always very helpful and nice and don’t try to rip you off like other dealerships. More

by Maritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2024

Good people. No complaints except one time there was some confusion about an appointment that cost me a trip to christiansburg,which is an hour and thirty minutes More

by THEHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

April 28, 2024

Nice people, easy to deal with. I got a fair deal, fully loaded pro 4x with engine, oil changes, inspection, covered for life!! Not bad, if you ask me. More

by Timmy.chinault
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Chris Varner, Shawn Taylor
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

Service dept and staff are pleasant to deal with and address your concerns even after you leave if ypu thinl something is not correct. More

by CALDWELLKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk receptionist
May 01, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2024

I have been coming here for all my needs for 30 plus years. Great team More

by FCARTER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 26, 2024

They are very helpful and professional. Doesn’t matter if I need work on my car or just inspections More

by BWALKER5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 26, 2024

This is a great dealership that I have used for many years. Service is excellent and they always listen to the customer and solve any problems. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Bittinger, Mike Fox, Chris Varner
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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