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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
530 Reviews

530 Reviews of Southern Team Nissan of New River Valley - Service Center

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May 20, 2024

First time doing business with this dealership. Answered all my questions in a satisfactory manner. Everyone we talked to was friendly and seemed sincere. In follow up visits to ask questions the s More

by jimnancymat
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 19, 2024

Fast and curtesy service and friendly customer service a pleasure doing business with these people More

by CWADE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2024

I used to be an ASE Certified Nissan Auto Technician at this very dealership over 20 years ago.. & nothing has changed since the change of ownership. Still a 100% A+ positive experience every time I visit. More

by Hospdzastr
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Bittenger. Parts, Mike Fox
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2024

Everyone at the dealership, was very polite and the service I had done…was done at a reasonable time and price. More

by niketashea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 18, 2024

Waited over 2 1/2 hours on my car. Almost 2 hours before they came to tell me what needed to be done. More

by EABEAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

May 17, 2024

Polite, professional, on time and did a great job. not much more to say. I would definitely buy a car from them again.. More

by CALIEGIRL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 17, 2024

I have coming here for several years and have only received excellent service. Mike Handy and Preston Hedge are exceptional employees. More

by SHELBYJEANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
May 17, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2024

Reliable effective efficient trustworthy and friendly service. I am sold on NIssan because of the service provided here, not because of the vehicle brand. However, I remain disappointed that the NIssan J More

by E. Scott Geller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
May 17, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2024

I’ve been coming there for two years to have my car serviced . Every body nice and Courteous! More

by cebryant46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

Customer Service is THE BEST! ! Always willing to help and goes the extra step to make share our vehicles are in tip top shape. Trust them completely. More

by VA1BIGDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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