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Southern Team Nissan of New River Valley - Service Center
Christiansburg, VA
529 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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529 Reviews of Southern Team Nissan of New River Valley - Service Center
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May 24, 2024
Greeted promptly when I arrived. Service personal was helpful and courteous. Vehicle ready when promised Service personal was helpful and courteous. Vehicle ready when promised More
by Tonyparrish69
Verified CustomerEmployees Worked With
May 24, 2024
I am so impressed with Preston in the service department. My air conditioner was was out and Preston recognized the urgency and worked me in so I could resolve my situation. Preston and the tea department. My air conditioner was was out and Preston recognized the urgency and worked me in so I could resolve my situation. Preston and the team were great. I was in and out in relatively short amount of time. Thank you for working me in. You're the best. More
by PARIRVIN
May 23, 2024
Very disappointed in service technicians performance, on my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resol my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resolved at a different mechanic More
by WALTDRAGUS
May 23, 2024
Easy drop off and pickup process, staff was very friendly. Would recommend to others in future friendly. Would recommend to others in future More
by staceygaskill21
Employees Worked With
May 23, 2024
Preston is always helpful. I never have to wait long for an appointment. I feel like they know who I am as a customer. I never have to wait long for an appointment. I feel like they know who I am as a customer. More
by RMEREDITH4VT
Employees Worked With
May 23, 2024
They left my driver side window open and of course it rained. New employee did not know what the technician meant about my battery connection nor did she ask for clarification. So I don't know what it ne rained. New employee did not know what the technician meant about my battery connection nor did she ask for clarification. So I don't know what it needs More
by demiahalex
Employees Worked With
May 23, 2024
Very courteous and great service. Everyone is knowledgeable and helpful, plus they appear to enjoy working at Southern Team. Everyone is knowledgeable and helpful, plus they appear to enjoy working at Southern Team. More
by 1SPARTYFAN
May 22, 2024
They are professional and prompt. I travel from Salem to Christiansburg for service to my SUV. I have worked with Mike Fox and the service crew for years. I travel from Salem to Christiansburg for service to my SUV. I have worked with Mike Fox and the service crew for years. More
by rtvia777@gmail.com
May 22, 2024
Amazing customer service! They are very knowledgeable and explain everything thoroughly. They are greatly appreciated. They are very knowledgeable and explain everything thoroughly. They are greatly appreciated. More
by G
Employees Worked With
May 20, 2024
First time doing business with this dealership. Answered all my questions in a satisfactory manner. Everyone we talked to was friendly and seemed sincere. In follow up visits to ask questions the s Answered all my questions in a satisfactory manner. Everyone we talked to was friendly and seemed sincere. In follow up visits to ask questions the sales person was very friendly and helpful. Would recommend the dealer ship to my brother. More
by jimnancymat
