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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
584 Reviews

584 Reviews of Southern Team Nissan of New River Valley - Service Center

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December 19, 2024

Very friendly and accommodating crew. Very knowledgable service personnel. Mr Handy called me routinely. I never had to “search him out” like many other dealers and repair shops. More

by poorsias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech. Maybe Brandon or Jason. I dont recall. 5 stars.
December 19, 2024

Mike is very friendly and helpful. He seems to care about the customer. He is a good representation of the company More

by rlh2813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Always a pleasure, Preston goes beyond to make me happy, and that my vehicle is taken care of 100%. Lindsay(?), my mechanic several times now, is alway forthcoming on issues and will discuss with me, the b More

by WALTERWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Friendly and Awesome service in time when I get there thank u guys who involed to work More

by apgautam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Miss Mike Fox. He always went the extra mile to serve. Always helped get my car where I did not have to wait. Now I have to make arrangements for someone to com More

by KARDILL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Failed my car inspection because of a known defect on headlights. Then gave an unreasonable quote for the work. More

by Vakim72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I do not like filling in these reviews. Please abstain from sending me this type of surveys. More

by EDELEONI
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Everything was fine, except the wait! Took an hour and 45 mins for an oil change More

by jess_sizemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

You are the best dealer ship ever. I have never gone anywhere else. Keep up the good work. More

by NOEMAIL20
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox - Retired The Very Best of the Best.
December 14, 2024

Trusted and friendly service. I always feel that I am treated well and fairly by the service team. More

by JEANALKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.