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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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November 16, 2024

I bought my car from this dealership mainly because I was not harassed nor pressured while test driving other car. I hate being pushed by salesman. The service department employees Preston and Kayla was grea More

by CASTOR.MERESA DARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic, Josh
November 16, 2024

They are so easy to work with. They keep the customer informed as they are working on your car. The wait area is clean and comfortable. I would recommend their dealership friend More

by VALSSKRIPAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

I like the service, but the price went up $30 dollars from the last time. More

by ANDREAHAMMOND2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Service department will try to gouge you! Wanted $1500 to do 3 part changes that will cost me $400 and 3.5 hours of time. More

by MOYE.GCSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

As usual, it was the perfect experience from the moment I arrived until the moment I left. More

by JENTJGIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Preston deserves and A+ rating. Even though it took way too long to to get myoil changed. It surely was not his fault. More

by Froggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

They were great they were very fast and Preston was on top of things with estimated time he was very professional. Thank you all More

by smith.reginia270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Always pleased with service and wait time. They always give good suggestions as to upkeep More

by rogerreed050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Making the appointment was excellent! I received Several courteous reminders before my appointment. I arrived and was taken very good care of. They were courteous to text me upon com More

by ktickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Very helpful & cooperative in working with me on repairs to my Titan especially since I have had a stroke & slowly recovering. I chose to bring truck to New River Nissan as opposed to Nissan dealer & servi More

by dotmogburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.