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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
727 Reviews

727 Reviews of Southern Team Nissan of New River Valley - Service Center

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May 09, 2025

Fast friendly service and they give you a callback to make sure everything is satisfactory More

by CWADE1960
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
May 09, 2025

They did not do what was asked. I never got a call back and notified when service was complete. They also never apologized. More

by Chloetatedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
May 08, 2025

The staff there was very friendly. They had my appointment taken care of promptly. Everything went smooth. More

by Mark.reece8859@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
May 07, 2025

Everyone here are always friendly and attentive whether you're looking to buy or just bringing your vehicle in for maintenance. More

by tigersvixen96
Recommend Dealer
Yes
Employees Worked With
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Watty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Always a great experience. They complete the service in a timely manner and always provide me with my options. More

by Nikkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
May 06, 2025

As we have always experienced - efficient, expert, courteous service. A wonderful experience. Definitely strongly recommended! More

by TAUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
May 06, 2025

The crew is always courteous and attentive. They are very dependable. The work is always great. More

by 4duffies
Recommend Dealer
Yes
Employees Worked With
Mike Handy
May 05, 2025

Professional, courteous, knowledgeable and top notch customer service. I was made to feel like I was important and that my time was important. More

by JCREWNFUSION
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
May 05, 2025

Customer service was fantastic, willing to answer all my questions. Service was quick, and thorough. More

by Mollybreen63
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
May 04, 2025

Thank you for your help with keeping my vehicle on the road in good working order. Staff is always very courteous, cooperative and helpful. Thank you. More

by RBTHOMAS013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.