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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
497 Reviews

497 Reviews of Southern Team Nissan of New River Valley - Service Center

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November 03, 2024

Very clean and efficient service department. Great location and great vehicles to choose from good to deal with. More

by Worm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

The appt. Was quick and on time. No other issue was reported while I was there. More

by ELSIE.HODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

They were really good to good us. They are very polite to all their customers, I would recommend highly recommend them. More

by mbentley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

They trie to sale me something every time I go in for an oil change More

by rock_yrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Great staff, they are always nice and friendly. Will keep using them for my car needs. More

by LADYDI7379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I have been bringing my vehicles since it was new river Nissan. Yesterday I was surprised by the cost of the oil change I was charged for my older vehicle. More

by RW14FAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Preston is always pleasant, welcoming and is johnny on the spot when I arrive. This visit was no exception. The dealership was clean with a pleasant waiting area. The work was done quickly with no lengthy More

by CWBISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Thank you for always doing a thorough job with our automobiles, and for having such a welcoming and comfortable waiting room. More

by DEBBURCHARD413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Paid $9091 for new engine. Went back 3 times. Car runs worse than it has ever run 2023 Nissan Rogue. Ruin Thanks for informing me of what car to purchase next! Kelly Anne Di More

by dragonflies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Brusseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

extremely quick, friendly, and reliable service. Got the job done faster than expected and Preston was extremely friendly the entire time. More

by austin zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!