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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
529 Reviews

529 Reviews of Southern Team Nissan of New River Valley - Service Center

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June 08, 2024

Preston is always friendly and your mechanic took the time to share some tips. Zero wait for my appointment and I love the lifetime service and warranty that came with my car. A good service department i More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Very polite and I love the free inspections and oil changes . Very clean and nice.. More

by RMF1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
June 08, 2024

Everyone is very attentive to the customers needs. The work is always done correctly. Very good service. More

by 4duffies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

As always great service didn't have to wait long I had appointment great customer service More

by JOHNANDMARTHA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Very professional and friendly, performed the repairs in a very timely manner. Lounge was very comfortable and I enjoyed the beverages and snacks. Look forward to future visits. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
June 07, 2024

Casey was great. Thank you for all you did. I have always had good service here at this dealership. More

by pmedic368
Recommend Dealer
Yes
Employees Worked With
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Always friendly & helpful, like giving recommendations & seeing possible issues that will need to be serviced soon. Always keep their communication top notch. I usually have to wait while the service is per More

by LBRILLHEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Very knowledgeable addressed everything and explained before hand. All the personnel were very polite. Clean waiting room to wait while car was being serviced. Would recommend them to others More

by Charlotte Linkous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist excellent
Jun 06, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2024

I Always go here for all my Nissan needs. They are reliable, trustworthy and friendly More

by FCARTER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2024

Always have had a great experience with Nissan. And the staff has always been very helpful and friendly with me. I appreciate everything Nissan has done in the past for me. More

by Sawyer'sMimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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