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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
429 Reviews
Call Service Center (540) 382-2903

429 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 23, 2024

Everyone is very friendly, and the work is done well and in a timely manner. More

by Wood_cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Varner
Report | Print
Apr 24, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 21, 2024

The service team is always fantastic, but this last visit they worked to squeeze me into their very busy day & fixed a pretty significant issue that had popped up while I was driving out-of-town on business. More

by mbeex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
Report | Print
Apr 24, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 21, 2024

Pleasant courteous employees and fast friendly service comfortable waiting area I don’t have 15 words More

by CParker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 21, 2024

Excellent service! Called me when my car was ready for pick up! Less than an hour:) More

by glbx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Varner
Report | Print
Apr 24, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 20, 2024

Was great experience break room really nice with coffee and snacke staff was great thanks More

by Rogerriddle67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Varner
Report | Print
Apr 24, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2024

Everyone is absolutely wonderful and knowledgeable. Its a place to go when in need. Highly recommended! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 17, 2024

I have always been pleased with the service here and look forward to continuing with you More

by BRENDAWALKER200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Excellent and quick service, very knowledgeable about what needed to be done on my car. The waiting area was comfortable and is close to anywhere you may wish to visit while waiting for your car to be re More

by Luckotheirish10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2024

Extremely friendly and accommodating to the needs of the customer. Fantastic customer service. I will continue to get my Car serviced here because of this More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2024

Their staff is very friendly and professional. The work was completed in a timely manner. The waiting area is comfortable More

by MPMCRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
Report | Print
Apr 18, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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