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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
529 Reviews

529 Reviews of Southern Team Nissan of New River Valley - Service Center

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June 16, 2024

They are courteous, prompt, and always take really good care of me and my vehicles. Have chosen their business for years More

by MARYZ2BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 15, 2024

Great people to work with also they explain everything that they done to your vehicle. More

by FOURGRAHAMS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2024

The service guys have always been very polite and helpful with what ever I need done and went out of the norm to do what needs to be done. More

by VADAHUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2024

Best dealership in Southwest Virginia. Great service department. Easy to get an appointment when I need one and car is ready when promised. More

by A_ANDERSON179
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2024

The NRV Nissan dealership has always been easy to deal with. Kind and considerate service team. More

by ltulloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2024

Great people, great service. I’ve always had my Nissan serviced at Southern Team. They have never let me down. More

by jidunl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 14, 2024

Everyone is so nice. It's a pleasure to come there. I now have two vehicles that I have bought there and will bring be bringing for service More

by Kerry.cherifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

All the work was completed in a very timely manner and everyone was very courteous. Thank you. More

by GARTRIP58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know their names, both ladies working in the checkout window
June 13, 2024

Great service! I always have a positive experience at this dealership. Thank you for all of your help! More

by keturahbishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
June 13, 2024

Great people, knowledgeable, personable, can explain things clearly. I have worked with them through 2 Zcars and this Cube. Wouldn’t want anyone else servicing my cars. They are fantastic! More

by 1FINEPI
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lovely lady who, Mike Fox
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