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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
529 Reviews

529 Reviews of Southern Team Nissan of New River Valley - Service Center

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August 03, 2024

The staff is very friendly and explained what would transpire. The drop-off was convenient. The waiting area was pleasant with drinks and snacks available. More

by RDGALLIMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 07, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 03, 2024

Preston is always kind and gives great customer service. My service has been awesome for the 9 years I have owned my car. Thanks! More

by cburrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 03, 2024

Love Nissan. I went from a Ford family to Nissan. Won't go elsewhere for service or to purchase a vehicle! More

by CANDYESHEETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misha Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Andrew Baratta
August 02, 2024

Friendly and professional. One thing they can improve on is already knowing the service(s) I made an appointment for. I had to remind those for my every visit in the past inclu More

by YL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

This purchase was an enjoyable and easy experience. I've had Nissan's for years and that is what i prefer. Casey was knowledgeable, helpful, and friendly and made the purchase of my new Rogue easy. More

by cathy.parker67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey my salesperson, Mike Fox
August 01, 2024

Not for sure who Preston edge is if he was in the service department it was great had no problems at all the girl explained everything to me and set up my next appointment More

by midink24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Clean, punctual and knowledgeable about my vehicle’s needs: tires, brakes, and other things to take into consideration. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

These guys absolutely rock old-time customer service and excellent technical skills. I won’t go anywhere else! More

by Kay Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Preston did a great job helping me get my Rogue taken care of! He's the best! More

by LOUFERRIER1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

This place always treats me with respect and is very prompt to take care of my car needs. More

by Larry Dunford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
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