Southern Team Nissan of New River Valley - Service Center

Friendly, knowledgeable, efficient and courteous as always. Excellent customer service and proactive on repairs and maintenance. always. Excellent customer service and proactive on repairs and maintenance. More

Happy with work. Two weeks to get problem looked at, another two weeks for parts and repair is frustrating. Emails to evaluate diagnosis of problem annoying. Two weeks to get problem looked at, another two weeks for parts and repair is frustrating. Emails to evaluate diagnosis of problem annoying. More

Husband & I did not intend to buy a truck that day just see what was available and how payments would be, however Casey found a perfect vehicle for us at a reasonable price & Jarod in finance was extremely see what was available and how payments would be, however Casey found a perfect vehicle for us at a reasonable price & Jarod in finance was extremely patient and helpful, he needs a tshirt that says “she bought the service package” we are pleased so far More

Great customer service, friendly associates. Very clean facilities. Helpful staff. We enjoy bringing all our vehicles here. Very clean facilities. Helpful staff. We enjoy bringing all our vehicles here. More

America is NOT THE BETTER for being CONSTANTLY having its citizens "upsold" and/or used to do the marketing for a business they've seen fit to GIVE THEIR MONEY for some value. And, oh, by the way, thanks for citizens "upsold" and/or used to do the marketing for a business they've seen fit to GIVE THEIR MONEY for some value. And, oh, by the way, thanks for taking up MY TIME, "DealerRater"! YOU ARE THE PROBLEM, NOT IN ANY WAY A SOLUTION. But, you've convinced the businesses that PAY YOU that your way of doing business is THE way, right? It's not. (But, I guess I, the actual customer, even of you, am the problem, right?) Maybe I should decide whether or not to give someone my business NOT based on my satisfaction with WHAT THEY DO, but on whether or not I have to put up with a xxxx-for-brains advertising platform they've purchased. More

I have always been treated really well by all the staff at First Team Nissan and that is why after all these years I keep coming back! at First Team Nissan and that is why after all these years I keep coming back! More

Mike Handy was waiting and ready to get my car serviced when I pull in 15 minutes before my great service! when I pull in 15 minutes before my great service! More

Mike provided prompt courteous service and kept me informed throughout the service process. I appreciate the thorough work. informed throughout the service process. I appreciate the thorough work. More

They surprised me by charging for tire rotation last February. In July it was great! February. In July it was great! More

I dealt with Cameron and Jared. They were courteous and very professional. They explained every feature in my truck and made the financing part of the deal very simple to understand They were courteous and very professional. They explained every feature in my truck and made the financing part of the deal very simple to understand. More