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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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August 24, 2024

The service department and their employees are courteous in all communications and have always been great to work with. More

by ronway993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 24, 2024

Preston is a great customer relations representative of your business. Always polite and keeps you informed of the service taking place on customers vehicles! More

by JGRAHAM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 23, 2024

They were friendly and very accommodating. They took my truck right in and had my problem investigated and repaired in less than a half hour. I was on my way and very happy with the services p More

by ESTIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 22, 2024

The service department is Top Notch! Nissans sell themselves…but the service department keeps customers. More

by BFALLS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 18, 2024

The people are nice and work with you on what you need. . The only complaint that I have is that I had to wait more than two weeks for an appointment. They were very quick getting the job done. More

by MEAUFRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to provide us with this feedback.

August 17, 2024

Mike was great, got me right in when I was in a bind. Dealership was great. Nissan though I’m very disappointed in. More

by jshaneevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2024

Amazing dealership especially the Service department and Mike Handy. We were traveling from Pa to TN when our Pathfinder acted up. We were stuck in and fortunately we were close to this dealership. Mike More

by Kaopsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2024

The whole crew at Southern team is Awesome, they had my back. They knew I needed a vehicle and Casey went to working on that for me Thanks again. More

by Sharonk6071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Jones , Mike Fox
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2024

I am always pleased with the service on my vehicle. I trust Southern Team Nissan. They are very efficient and fairly priced. I couldn't be more satisfied. More

by RENAYM200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 16, 2024

I was there for County inspection for two vechiles was treated With courtesy and Very professional More

by MONAOSBORNE46
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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