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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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September 12, 2024

Not efficient, told us what we already knew and didnt fix the airbags when they say they did. More

by Manuel Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Everyone is always polite and efficient. I have had no complaints. And will continue to use Southern team Nissan of the New River valley. More

by MARYDEEAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Mike was very attentive and kept me informed. They did a good job. I would return More

by RSMITH410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

They took care of the service to my Nissan Sentra in the most satisfying way, they went above and beyond to get things taken care of More

by ALLDECKEDOUT2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
September 11, 2024

First time in for service. Was pleased with Mike in service. Very personable and respectful. Will be back for future service. More

by giles24136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Very well pleased with everyone involved with our trade. We recommend this dealership to everyone we meet More

by Leemartin4711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hue was great and so was everyone else who was involved with our trafe
September 10, 2024

The policy on how a tire tread warranty is handled has resulted in me very unhappy with the dealership as a whole. I am now buying my tires at other places and will do the same with my business as a whole More

by RICK.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Always have had a good experience dealing with Southern Team and the service department in Christiansburg. More

by AWILLIAMS310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Southern Team Nissan are always quick, efficient, and ready to put the work in when it comes to fixing and servicing my vehicle. More

by memorexyoung7580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Mike did not discuss my car service findings with me . He gave me the paper work to pay did tell me location of my car. No other helpful info given about my car More

by LINDAMANUEL844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
2.0
This rating includes all reviews, with more weight given to recent reviews.
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