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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
527 Reviews

527 Reviews of Southern Team Nissan of New River Valley - Service Center

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September 29, 2024

Fast service, time check in good, friendly staff, atmosphere seating water coffee books magazines pamplets More

by Kristy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Excellent service! Would definitely recommend Southern Team Nissan of New River Valley to my friends and family! More

by HEALINGRAIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Scheduled appointment a month in advance with a clear service request. Parts were not available at time of appointment, I had to return two additional times. The WRONG service was performed despite expl More

by k.mallet2467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie Howell
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

They have always been friendly and customer satisfaction focused. The waiting area provided has always been clean, comfortable and internet access available. More

by RADANAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Car was set for next oil chg to be in 3 hundred miles causing maintenance warning to come on. I had to cut a trip because of this. I went to dealership that mom told Preston about it and little concern w More

by LINDAMANUEL844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Handy
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Fast and fair! Got a scheduled oil change under my maintenance plan before leaving town. More

by zunderwood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Always professional and attentive. Would highly recommend Southern Team Nissan of New River Valley to anyone. More

by ROCKANDBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
September 25, 2024

I like service alot. sales did a friend wrong on key thob issue he said that he would come again. I probably won't either. More

by ssteele4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

great. ...great.....great......great.......great...great great great great great great great great great great More

by j.lester9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Preston was so kind when I pulled in and got my vehicle right in to get serviced. I also asked if they could check something that was rattling under the hood and he said sure. When my car was done, Preston More

by AshantiD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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