Southern Team Nissan of New River Valley - Service Center

They are very nice people who were very accommodating and made the Pathfinder buying experience easy. made the Pathfinder buying experience easy. More

Great people &’great service. I don’t feel like writing 15 words but it was truly an awesome interaction I don’t feel like writing 15 words but it was truly an awesome interaction More

I waited longer than others that came in after me and we were both there for the same services. Also I was shocked at the price of an oil change. were both there for the same services. Also I was shocked at the price of an oil change. More

Nice waiting area, didn't take too long and friendly people. It was a good experience. people. It was a good experience. More

The dealership is top notch. No pushy salesperson. Everyone cared about customer service. Keep it up. No pushy salesperson. Everyone cared about customer service. Keep it up. More

People are nice, efficient, and very organized. I feel quite comfortable with dealership. Excellent work. I feel quite comfortable with dealership. Excellent work. More

My experience was great. Everything’s was explained in detail and so personal. I would recommend . Everything’s was explained in detail and so personal. I would recommend . More

The work on my car is always done well. That’s the most important point. But, secondly, I missed Preston during the last visit. The service technician there never called me back even t That’s the most important point. But, secondly, I missed Preston during the last visit. The service technician there never called me back even though I left messages several times. I didn’t even get a call when my car was ready. This time that issue was resolved. The new service technician that helped me was fantastic. More

Despite the fact that I came wayyyy before my scheduled appointment (my fault entirely), I was accepted at 9am when I arrived and taken care of. The service advisor Maria she was an absolute delight. appointment (my fault entirely), I was accepted at 9am when I arrived and taken care of. The service advisor Maria she was an absolute delight. I got several of my prepaid maintenance services completed at no cost, a loosen pan under my engine taken care, and a headlight adjustment that was needed after a previous lift on my truck at no cost because she acknowledged that it should’ve have been taken care of previously. They took care of everything for me in a timely manner. Maria the service advisor was very thorough explaining my service summary and state inspection results. I could not have had a better customer experience. More

I have no idea who Kayla is. I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! More