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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
584 Reviews

584 Reviews of Southern Team Nissan of New River Valley - Service Center

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January 03, 2025

Great service, professional, friendly and efficient customer service! Thank you for helping with my vehicle. Always a great job! More

by RTDUNCAN1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Excellent customer service and welcoming atmosphere. Preston goes above and beyond to make sure we're taken care of. More

by DARRELLBRATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Preston, Mike and team were super helpful! I came in for a weird intermittent issue (it's a 2007 Nissan, par) and they went above and beyond in finding a faulty airbag recall. Appreciate so More

by Stephanie Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oh gosh I'm sorry, I've forgotten their name but the service technician. Preston can look up their name.
January 01, 2025

My vehicle was ready earlier than expected. They even took the 10% off, I forgot the coupon More

by HM1USNRRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Friendly service in Roanoke and Christiansburg. Smooth process. Website could do a better job clarifying which vehicle is at which location, More

by ADUDLEYMAIL
Recommend Dealer
Yes
Employees Worked With
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Clary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I brought my Rogue in for a repair and several maintenance jobs. They had my vehicle completed in a couple days and kept me up to date. Preston was great to work with. More

by AJE2273
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
December 31, 2024

Preston is always a pleasure to work with. He keeps me informed about my vehicle maintenance and prices. Always willing to go above and beyond for my service needs. More

by AJE2273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I’m happy with the service technicians every time my car requires servicing it is well taken care of More

by DTANDREWS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I can't say enough about the service and professionalism of the team. I am a repeat customer and will use their services again when needed. More

by aprilfoolelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Preston is always courteous and helpful. He explains everything up front and is accommodating with scheduling. More

by MICHAEL.WOOLWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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