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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
745 Reviews

745 Reviews of Southern Team Nissan of New River Valley - Service Center

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June 24, 2025

Ok Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by clinkous80
Recommend Dealer
Yes
Employees Worked With
do
June 24, 2025

This dealership is awesome! They work super fast and it’s always perfect. They are all super friendly! More

by Aj_newsted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

I always very helpful. Explain to me what they’re doing. Get it done on time. More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone was great
June 21, 2025

Professional, courteous, explained in detail any concerns. Cooperative. Comfortable to deal with. Will return and would recommend Christiansburg Nissan to friends. More

by WALLENC432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man filling in (had been in mechanics) asked to fill in due to shortage. Helpful and kind to deal with. I believe he said he was presently in sales. I apologize for not remembering his name.
June 20, 2025

Service was explained in advance, timely servicing, friendly team, clean environment for customers who needed to wait on their cars More

by DTANDREWS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsey was servicing technician
June 20, 2025

Personable. .welcoming..helpful..The salesman was knowledgeable and willing to answer our concerns and questions. More

by Jeffew325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

The best, Thank you! ! They were super patient with me and my request! I’ll be back!! More

by Ricky Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

The service department is very slow and does not answer phone when you call. The person are nice & friendly. More

by Pjkast1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

The wait time was a bit long but everything was great. The service is good and Kayla is super helpful. I love the kids space and cleanliness. More

by swilliams122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Checkout lady
Jun 19, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2025

Did a great job with everything. ..very friendly and got me out in a quick amount of time More

by MWKINGREA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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