Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

I have always been pleased with any of the services I have received and all employees have been great have received and all employees have been great More

Needed my beetle serviced and decided to come down to get an oil change and other things looked at. A very nice place, great and helpful staff! I’ll be back for my VW needs an oil change and other things looked at. A very nice place, great and helpful staff! I’ll be back for my VW needs More

Mike was great as always. Thankfully we discovered my issue was communcation/user error. Thank you issue was communcation/user error. Thank you More

Well organized, informative, polite, quick and speedy service. It’s easy to make an appointment service. It’s easy to make an appointment More

great job ever time I come in for service, would recommend service work to any one recommend service work to any one More

My car had its 72K mile checkup and all repairs needed - oil change, differential fluids changed, brake flush, spark plug change, tires rotated etc. Car was completed on time and service desk personnel were oil change, differential fluids changed, brake flush, spark plug change, tires rotated etc. Car was completed on time and service desk personnel were great! Problems arose after leaving: Over the next 5 days, one quart of oil leaked out because the bolt on the pan was not tightened properly and the air pressure in the rotated tires was not adjusted post-rotation. Had to take the car to Just Tires to top off oil, tighten bolt on pan, and adjust air pressure per tire. They did all with no charge, but I should not have had to do this follow up! More

I brought my Subaru in for a recall on the exhaust manifold. The recall states if the bolts are found loose the dealer will replace the pipe and bolts along with gaskets required. I received a call st manifold. The recall states if the bolts are found loose the dealer will replace the pipe and bolts along with gaskets required. I received a call stating my car was ready. Upon arrival at the dealer I received a receipt for $44 that was I’m assuming billed to Subaru for the recall. I was told that there were some other issues with the car but never was it mentioned the recall wasn’t performed. The intake bolts were found to be loose as well as an exhaust leak at the turbo. I asked for an estimate to repair these things and was told it would be the following Monday before it could be estimated by the technician. I received a call stating it would be $600+ for the repairs. I asked if they could go ahead and repair it. I later then received another call stating that it would be $1600+ to repair it because the exhaust manifold was where it was leaking. (I thought this was repaired?? someone was charged $44) The turbo leak wasn’t mentioned again so $1600 for the exhaust manifold leak that was supposed to had already been repaired under the recall, tightening the intake and a sensor that is “broken”. When I asked about the recall should have covered the exhaust manifold leak I was told “I can’t do nothing for you on the manifold because it had been removed before”. This was never mentioned when I picked the car up the first time also who was charged $44?? And for what?? To my knowledge the exhaust manifold hasn’t been removed. I’m very disappointed at the service I received here and the lack of information/communication I received from the advisor. More

Love the service department in Hyundai. Everyone is friendly and informative. I highly recommend Southern Team for all of your service needs. friendly and informative. I highly recommend Southern Team for all of your service needs. More

I did not have any problems during my visit. Pleased with the service i received. the service i received. More

Highly recommend Southern Hyundai Nissan Subaru VW on Peters Creek Road in Roanoke. Sam, at the service desk, was very helpful and took the time to patiently answer all my questions. He knows the value o Peters Creek Road in Roanoke. Sam, at the service desk, was very helpful and took the time to patiently answer all my questions. He knows the value of good customer service! After routine maintenance, new tires and a complimentary car wash my 2016 Subaru ran as good as new! Thanks to the whole team and would not go anywhere else! More