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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,597 Reviews
Call Service Center (540) 362-4800

5,597 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 11, 2022

Friendly and was willing to answer questions. Clean restrooms and drinks available. Done in a timely manner. More

by SHARONBGIBSON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female I don’t know her name
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Mar 11, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 11, 2022

prompt service as scheduled; excellent staff; well trained and very friendly; able to discuss additional needs outside scheduled service. More

by butchh408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2022

We can always count on southern Team to do the right job the first time. More

by asma5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 11, 2022

Excellent service ! !! I dropped my car off for a body shop repair and the subaru service also took care of my oil change so I would not have to take my car back. The bo More

by LBWELSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 11, 2022

Excellent service and I would not have taken it any other place. The people are very friendly. More

by TLYNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 10, 2022

Greeted as soon as I arrived. Smooth check in. Nice waiting area for us waiting with our vehicle. Updated on the progress and smooth check out. WITH a clean vehicle. Thanks More

by bestofwhatsaroundva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 10, 2022

Always so friendly and efficient! Their job time has been quicker lately. A littycrowed in waits area. More

by JANICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
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Mar 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Mar 10, 2022 -

JANICE responded

Janiceh@vt.edu

March 09, 2022

Treated like family during every visit. The only place I will have service done on my Subaru. More

by Mike Waller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 09, 2022

Great service, options provided but didn’t seem forced for additional maintenance due to the mileage of the car. More

by TMWELCH06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 09, 2022

Service dept. Needs to be more communicative. When giving times and information Needs a work More

by KATLEGGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was a female don’t remember name
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Mar 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for your feedback, Kat. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. All the best.

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