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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,597 Reviews

5,597 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 15, 2022

Fair experience My appointment was scheduled for 1:00 pm. It sat on the lot for 40 minutes before being pulled into the service bay. The employee who explained what had been done to my car talked so fa More

by GJLCARMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson Wade
Mar 15, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 14, 2022

service and work done to replace my transmission was great! Mike was exceptional with his help and great customer service. More

by THAYTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 14, 2022

Being new to the hybrid - Eric went above and beyond in stopping by to see if indeed my fluid levels were empty --- they were full! Thank you! More

by MOTHRMRTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kelly, Ramon McGeorge
Mar 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 14, 2022

Joey went above and beyond for me! Service is top notch! We have been with them 15 years! More

by CMBIRD54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2022

Clean facility. Great waiting area while you are waiting on your car. Employees are all friendly. More

by tiffanyf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Mar 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 13, 2022

Love that they always inspect the whole vehicle no matter what I bring it in for. More

by JEMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 13, 2022

Great customer service. Pleasant staff. Work was performed timely and professionally. Wait times were reasonable More

by TBSB100993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 12, 2022

Excellent service. Very helpful courteous abs knowledgeable. Car was ready as promised. Thank you for the good service. Miss Sammy’s calls More

by DNKP401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Straley
Mar 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 12, 2022

They have an easy service experience, a nice waiting area equipped to work on a computer and knowledgable service managers. Plus you get a clean car when they are completed!! More

by FREDCUFFARI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2022

Good Service! Nice waiting area. Friendly employees. My car was washed. No charge. Same friendly service I have always received. More

by GRANDDADDYSNAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady with service Dept.
Mar 11, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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