Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,083 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Great service and quality of Work I needed to have my oil change and just basic work done, With my request i needed it done on my lunch break so roughly within and hour. They were able I needed to have my oil change and just basic work done, With my request i needed it done on my lunch break so roughly within and hour. They were able to get it done right around an hour so i was a happy camper. Definitely recommend to friends and families. More
Service here is great! Harold Woody was very friendly, accommodating, courteous. He and his crew are fast and efficient. I would definitely recommend to not try and cut corn Harold Woody was very friendly, accommodating, courteous. He and his crew are fast and efficient. I would definitely recommend to not try and cut corners with your maintenance needs all ways bring to first team they are definitely knowledgeable, speedy but most of all efficient. I for one will never go any place other that First Time to service my car!! More
Pleasantly surprised I was initially hesitant to take my vehicle to a dealership, expecting exuberant prices and "selling" of services that weren't really needed. The tech I was initially hesitant to take my vehicle to a dealership, expecting exuberant prices and "selling" of services that weren't really needed. The technicians were very thorough with my vehicle and pleasant to work with. I was also very impressed with the car wash at the end! Pleasant experience and I will be returning. More
Service for Sonata I was informed about additional service our vehicle needed. Wait time was not too long. Associates were polite and knowledgeable. The waiting are I was informed about additional service our vehicle needed. Wait time was not too long. Associates were polite and knowledgeable. The waiting area was comfortable and clean. More
Bad service Had an app at 12 noon for state inspection..was there for almost 2 hours..and no one apologized or even have is a reason for the long wait..will nit g Had an app at 12 noon for state inspection..was there for almost 2 hours..and no one apologized or even have is a reason for the long wait..will nit go back More
Best Customer Service EVER!!!! Went today for my 1st 6 month oil change for my 2016 Subaru Impreza......Absolutely love the car and everyone was friendly and so helpful at the deale Went today for my 1st 6 month oil change for my 2016 Subaru Impreza......Absolutely love the car and everyone was friendly and so helpful at the dealership. My appointment was on time, the waiting area was so comfortable and Shannon, my technician, even had a "thank you" card waiting on my dashboard. I went to work telling everyone of the great experience I had to start my work day...thank you, First Team Subaru!!!!!! More
Best in Town The staff is always friendly and helpful, the place is always clean and neat, I am in there and out of there in fast time, never having to wait long, The staff is always friendly and helpful, the place is always clean and neat, I am in there and out of there in fast time, never having to wait long, why would I want to go anywhere else More
Happy Customer I will have to say my experience when buying my Elantra is what actually sold me on the Dealership. I started looking and doing research online and re I will have to say my experience when buying my Elantra is what actually sold me on the Dealership. I started looking and doing research online and really liked the Hyundai's. I was contacted by one of your salesmen, I told him what I wanted as far as car options, price, and trade in on my car at the time. Within 24 hours he emailed me with pictures of the car that I eventually bought. The guy who did the financing was awesome as well. They were both professional, knowledgeable, I never felt pressured or obligated to do anything. The whole experience was a great! It helped me build trust in the Dealership, sales people, finance people and now the service department and the people that work in it. I brought my car in for the first oil change and tire rotation. I was there less than an hour, the waiting area was very nice and clean, the person who checked me in was very knowledgeable and answered any questions I had. I can not say enough good things about First Hyundai and it's employees. I would recommend you all to anyone looking for a new car or a good service department. More
Great Service We bought our 2011 Volkswagen Tiguan a few years ago and love it. It is so fun to drive. We never owned a VW before. The service at First Team is # We bought our 2011 Volkswagen Tiguan a few years ago and love it. It is so fun to drive. We never owned a VW before. The service at First Team is # 1. We highly recommend them. More
Care of your Subaru Eric Horn and his team I would rate as a greatest team to service your car. Eric always makes me feel like he personally cares for my safety and sees Eric Horn and his team I would rate as a greatest team to service your car. Eric always makes me feel like he personally cares for my safety and sees that I can count on his team that my car is running good at all times. I would recommend First Team to all my friends. More