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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,181 Reviews

5,181 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 07, 2021

While shopping at the mall after the Thanksgiving holiday, we noticed our Sante Fe was having trouble starting. After receiving a jump start, and contacting Southern Team Service, we were advised th More

by ajvolpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Dec 07, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 06, 2021

Quick, efficient, kind, experienced. Honest, hardworking, dependable dealership that cares about the customer. Thank you! More

by CLOMAR
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele
Dec 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 06, 2021

I gave you my ratings, I don't feel any need to say anything else. More

by dskash18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Have a wonderful day!

December 06, 2021

They are taking great care of me and my vehicle. They even shuttle me to work when I need maintenance! More

by pkirtley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 06, 2021

Change in ownership created a noticeable difference in service, and not in a positive direction. With an appointment at First Team, I was always in and out for a State Inspection. This first service vi More

by RGH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyse (Anna?) Allen
Dec 07, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for providing us with feedback from your recent experience. We are very sorry to hear that your expectations did not match your experience but we can certainly help turn things around. In order to ensure that our executive team can reach you, please include your name, contact information, and nature of any concerns to social@southernteam.com and we will be happy to discuss. Hope to hear back from you soon.

December 06, 2021

EVERTHING WAS GREAT. THANKS A BUNCHFREDA B TOMSEVERYONE EVERTHING WAS GREAT. THANKS A BUNCH FREDA B TOMS EVERYONE HAVE A GREAT HOLIDAY I WILL ALWAYS BE A CUSTOMER OF HYUNDAL IF I NEED IT More

by TOMSFREDA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley, E.B. Padgett
Dec 07, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 05, 2021

Always helpful but not pushy to sell a service. Advised what service is needed in near future so we know what to expect later. More

by mupshunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 03, 2021

They were Quick, efficient, friendly, and thorough. Thank you for taking care of our daughters car! More

by Cdonelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramone and Tiffany , Ramon McGeorge
Dec 03, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 03, 2021

The regular oil change went quickly with no other problems found and a car wash added as a courtesy, More

by CAROLYN.SHRACK
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 02, 2021

Prompt service.Nice clean comfortable waiting area.I Prompt service. Nice clean comfortable waiting area. I would highly recommend your business to my friends and family. More

by helixcut
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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