Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,181 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
While shopping at the mall after the Thanksgiving holiday, we noticed our Sante Fe was having trouble starting. After receiving a jump start, and contacting Southern Team Service, we were advised th holiday, we noticed our Sante Fe was having trouble starting. After receiving a jump start, and contacting Southern Team Service, we were advised that we would not need an appointment and could bring that vehicle in. The service advisor told us that they were very busy, and it would be approximately 2 hours. They secured transportation for us to either take us home or our place of choice to wait. After the elapsed time and performing the required tests, they informed me that I would need a new battery. They replaced the battery (under warranty) and washed the vehicle in one additional hour and had us on our way. I know from having dealt with many other dealers, that this is not the norm. Hats off to the entire service staff! Job well done! More
Quick, efficient, kind, experienced. Honest, hardworking, dependable dealership that cares about the customer. Thank you! dependable dealership that cares about the customer. Thank you! More
I gave you my ratings, I don't feel any need to say anything else. anything else. More
They are taking great care of me and my vehicle. They even shuttle me to work when I need maintenance! even shuttle me to work when I need maintenance! More
Change in ownership created a noticeable difference in service, and not in a positive direction. With an appointment at First Team, I was always in and out for a State Inspection. This first service vi service, and not in a positive direction. With an appointment at First Team, I was always in and out for a State Inspection. This first service visit with Southern Team was two hours in duration for a State Inspection! Cars were backed up outside in the service lane when I arrived, and no one acknowledged the situation or the length of time it was taking when I asked about my vehicle. Mark Baker was the only person I recognized. Where's the team? Where is the customer service that was a hallmark of First Team? More
EVERTHING WAS GREAT. THANKS A BUNCHFREDA B TOMSEVERYONE EVERTHING WAS GREAT. THANKS A BUNCH FREDA B TOMS EVERYONE HAVE A GREAT HOLIDAY I WILL ALWAYS BE A CUSTOMER OF HYUNDAL IF I NEED IT EVERTHING WAS GREAT. THANKS A BUNCH FREDA B TOMS EVERYONE HAVE A GREAT HOLIDAY I WILL ALWAYS BE A CUSTOMER OF HYUNDAL IF I NEED IT More
Always helpful but not pushy to sell a service. Advised what service is needed in near future so we know what to expect later. what service is needed in near future so we know what to expect later. More
They were Quick, efficient, friendly, and thorough. Thank you for taking care of our daughters car! Thank you for taking care of our daughters car! More
The regular oil change went quickly with no other problems found and a car wash added as a courtesy, problems found and a car wash added as a courtesy, More
Prompt service.Nice clean comfortable waiting area.I Prompt service. Nice clean comfortable waiting area. I would highly recommend your business to my friends and family. Prompt service. Nice clean comfortable waiting area. I would highly recommend your business to my friends and family. More