Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,181 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Amazing customer service!!! Trained professionals help with any questions or concerns!! Service is done in a timely manner!! with any questions or concerns!! Service is done in a timely manner!! More
Very nice people working the service desk. This was my first time visiting their service department. first time visiting their service department. More
I have been dealing with First Team now Southern Team Subaru for a number of years. The service experience has always been excellent even though I have moved more than 2 hours away and could have chosen Subaru for a number of years. The service experience has always been excellent even though I have moved more than 2 hours away and could have chosen to patronize one of the three local Subaru dealers. More
Excellent service, I got a very placent experienced service thanks so much for all services. service thanks so much for all services. More
The usual top notch, no aggravation visit as expected. Mike always does a first class job. Mike always does a first class job. More
Staff was friendly and attentive and knowledgeable. Prices for dealerships are little expensive. Quality service Prices for dealerships are little expensive. Quality service More
The dealership is very courteous and prompt and willing to do their best to satisfy the customer. to do their best to satisfy the customer. More
Original reason for appointment was my complaint of very low average gas mileage from 12/18/2020 to present .Average mileage is 22.4 mpg with 70% city (rural) driving and 30% highway. Vehicle appears to op low average gas mileage from 12/18/2020 to present .Average mileage is 22.4 mpg with 70% city (rural) driving and 30% highway. Vehicle appears to operate normally in all other aspects! Mentioned after first tank of gas and wasd told to wait till engine is beak in period (1000 miles) is complete ! I did and through 4 fill-ups mileage has averaged 22.4 mpg? Now @ 1095 miles still 22.4 mpg.? Service dept personnel stated I should use tier 1 (better/best quality gas? I use Kroger for all our vehicles with no issues what so ever ! They also stated I needed to keep a record of gas purchases and mileage (Already have to date) The trip computer clearly states AVG MPG 22.4 or may have been 22.5 mpg on this service date.At any rate I agreed to try exxon or shell next fill up to see. car inspection completed and oil was over filled from last service on 10/21 ,also corrected and vehicle washed! As I was leaving , I read the service receipt and it stated : Owner would have to make another appointment and leave vehicle with them to check low mileage issue? Now I will have to make another appointment and leave my vehicle to check low mpg issue (what I brought it in for originally this time) If I knew they needed me to leave it earlier , I could have dropped it off and left it for another day or as they needed !I really like the vehicle but 22.4 avg mpg from a conservative driver is unacceptable ! After next fill-up , with more expensive big name gas and seeing if there is any difference I will schedule another appointment! James J. Maguire! More
Easy to schedule service.Great people at the service Easy to schedule service. Great people at the service counter. A good experience each time. Easy to schedule service. Great people at the service counter. A good experience each time. More
Great people at service counter and nice waiting area. Love the complimentary car wash after service. Love the complimentary car wash after service. More