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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,191 Reviews
Call Service Center (540) 362-4800

5,191 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 04, 2022

Everyone sitting around me had the exact same issue from my particular service advisor. He made it as just an upscale spill to everyone More

by ABCTHINK77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your contribution. We would like to better understand your grievance so we can have the appropriate specialist reach out to you for a brief discussion. In order to assist you, please include your name, contact information, and nature of any concerns to social@southernteam.com. Hope to hear back from you soon.

Jan 06, 2022 -

ABCTHINK77 responded

Service has always been exceptional here and this was not about service initial issue was resolved quickly. Will continue to use Southern for all my service needs

January 04, 2022

They did fine. Offered a ride home while i waited. They told me they had a mechanic out so it would take longer More

by JNJFARMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2022

Always nice customer service when I get my car serviced. The wait time could’ve been better as I had scheduled an appointment but had to wait almost two hours just for an oil change and tire rotation. I und More

by LILLIEPAD1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle in the service center: 5 stars for good customer service
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Jan 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2022

Excellent staff and attention. Work was completed on time and fully. Contact person was professional and provided full description of work and pricing. More

by wmarkert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not shown
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Jan 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 04, 2022

We always love working with Horatio and his team. We have purchased many cars from him! More

by DCWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horatio
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Jan 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 03, 2022

The service department has outstanding service. Mike White always greets me when I arrive and the team is professional and easy to work with. More

by SHANNON.FURROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 03, 2022

Excellent and expedient service. Took great care of my vehicle and me while I waited. More

by JIMMYCHOOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 03, 2022

I bought my car at First Team in2014 and have had it serviced there since purchase. I have never had a bad experience. The team is friendly and the work is done efficiently and well the first time. More

by mwhoolery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 30, 2021

Fast, accurate they gets the job done and I've only heard good things about this dealership More

by 3beez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norris
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Dec 30, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 30, 2021

Awesome, very efficient and excellent customer service! 10/10 will recommend to anyone looking for a car. More

by OLIVARESALEXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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