Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,192 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I waited for months to get a call for an appointment from the second recall. Never received it I had to call them. When I went to my appointment the mechanic was very nice but the person at the desk Woody ne the second recall. Never received it I had to call them. When I went to my appointment the mechanic was very nice but the person at the desk Woody needs training on customer service. More
They were prompt and provided service exactly as promised. I would recommend anyone to come here promised. I would recommend anyone to come here More
While sitting at a stoplight in late November, my car was hit in the rear bumper. Having had good service for routine maintenance, I decided to go to Southern Team's collision repair center. They were extr hit in the rear bumper. Having had good service for routine maintenance, I decided to go to Southern Team's collision repair center. They were extremely clear about the time it would take to complete the work and it was done several hours earlier than expected. The car looks great! More
Easy to work with and very efficient. Willing to work with you on appointments and very fast in service time. with you on appointments and very fast in service time. More
The association between MySubaru.com and Southern Team is poor. The online scheduling system is not working well. Additionally, the availability of timely service for the quantity of customers is poor. poor. The online scheduling system is not working well. Additionally, the availability of timely service for the quantity of customers is poor. It seems as though everything got worse after "Southern" takeover of First Team. I would only recommend this service center due to its location. More
I am driving my 6th Subaru so I’ve had plenty of experience with the Service Department! I am always greeted with smiles, respect and helpfulness. I have never felt like unnecessary work was done or experience with the Service Department! I am always greeted with smiles, respect and helpfulness. I have never felt like unnecessary work was done or even suggested. Eric Horn and the entire Service Department (and Parts and Sales/Finance too) consistently deliver a friendly, professional service that focuses on customer satisfaction. The facility is very clean, waiting areas are comfortable, and location of the dealership is convenient. Thanks for asking! More
Prompt service performed as promised. Staff is professional and polite. They keep you updated as service is being performed. professional and polite. They keep you updated as service is being performed. More
They performed my service with a reasonable time frame and to my satisfaction and I am pleased. and to my satisfaction and I am pleased. More
The necessary time spent with the Collision Center was efficient and courteous. They have many people coming and going who may or may not be as polite, but the service is the same...commendable for the em efficient and courteous. They have many people coming and going who may or may not be as polite, but the service is the same...commendable for the employees. As it was my first visit to the Collision Center, it would be helpful to have signage directing one to that location. This form does not conform itself to the Collision Center either. More