Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Name of Employee worked with: Bill Ferguson,Nissan Name of Employee worked with: Bill Ferguson,Nissan Service Advisor bferguson@firstteamautomall.com I received excellent service from Mr. Fergu Name of Employee worked with: Bill Ferguson,Nissan Service Advisor bferguson@firstteamautomall.com I received excellent service from Mr. Ferguson in the Service Department. He helped me by going the extra mile to satisfy my issue with my sun visor. I will be back to this dealership if I ever again have a small, or large, challenge with my car. Keep up the great customer service, by having great employees like Bill Ferguson! Ann Stretch Roanoke and Arlington, Virginia More

Very friendly and professional folks to work with.... Very friendly and professional folks to work with.... Had recall on VW Beetle, called to make an appointment and service manager found another recall Very friendly and professional folks to work with.... Had recall on VW Beetle, called to make an appointment and service manager found another recall and both were taken care of....Very clean waiting area... If there are other needs for my car, I would definitely go back to these folks! More

I always have had a good experience when I come into First Team. We have bought 3 Nissan's and 1 Subaru for our son. Always a pleasure dealing with First Team. We will probably purchase another vehic First Team. We have bought 3 Nissan's and 1 Subaru for our son. Always a pleasure dealing with First Team. We will probably purchase another vehicle from you in the future. Thank you Peter Walker More

I brought in my Nissan Frontier in for its first oil change plus a several warranty items. I was greeted by Sammy as soon as I drove in and was able to quickly explain my warranty issues and out the do change plus a several warranty items. I was greeted by Sammy as soon as I drove in and was able to quickly explain my warranty issues and out the door I went. My vehicle back right passenger side would not lock into place and I also had an awful squeak when passengers were in the back seat. (BTW the form sheet to explain the "noise issue" is very helpful) When I returned to pick up my vehicle I was once again greeted by Sammy where he explained exactly with the service techs did to resolve my latch issue and the noise issue. As far as the oil change I believe the cost is in line with the quick lubes and other oil change companies. Additionally, a check sheet was provided that detailed all other items reviewed on my vehicle. Overall a very good experience! Thank you, PE More

Sammy Gunter was the employee I dealt with. Brought my Nissan in for service. Highly recommend to my friends to go and check out First Team whenever they are in the market for cars. Waiting area is always Nissan in for service. Highly recommend to my friends to go and check out First Team whenever they are in the market for cars. Waiting area is always spotless and comfortable. More

MY NAME IS ERIKA,GARCIA, MY CAR WAS TAKEN TO FIRST TEAM TO BE FIXED, AFTER I HAD A PROBLEM IN THE HIGH WAY AND I WANT TO SAY SPECIAL THANKS TO LISA PHILLIPS, WHO WAS LIKE AN ANGEL TO ME,SOME OTHER MEMBERS TO BE FIXED, AFTER I HAD A PROBLEM IN THE HIGH WAY AND I WANT TO SAY SPECIAL THANKS TO LISA PHILLIPS, WHO WAS LIKE AN ANGEL TO ME,SOME OTHER MEMBERS OF THE TEAM WERE ALSO NICE, AND HELPED ME AS WELL. LISA REALLY WENT THE EXTRA MILE TO HELP US OUT. I AM VERY THANKFUL THAT SHE WAS THERE. THANKS TO ALL OF YOU. VISCERALLY ERIKA GARCIA.. More

Had a great experience last week. I took our new Subaru Forester for a recall repair. The Service manager Eric Horn was berry courteous and professional. He took care of the repair and the whole process w Forester for a recall repair. The Service manager Eric Horn was berry courteous and professional. He took care of the repair and the whole process was effortless. I strongly recommend this dealership. More

Excellent, courteous, and efficient service. Very prompt appointment taken and timely completion of service as promised. All questions answered. Vehicle was found washed and cleaned. appointment taken and timely completion of service as promised. All questions answered. Vehicle was found washed and cleaned. More

I have found First Team to be competent, courteous and efficient in servicing the four Subaru's we have owned. The fairness also extends to their sales staff from which we have bought the last three. I re efficient in servicing the four Subaru's we have owned. The fairness also extends to their sales staff from which we have bought the last three. I recommend this dealership to anyone looking for good,qualtiy service and fair pricing. More

Very, very friendly employees. My wife talked with two or three different employees all of which were courteous, honest and informative. Good folks. I really appreciate the work done on my vehicle as well. three different employees all of which were courteous, honest and informative. Good folks. I really appreciate the work done on my vehicle as well. More