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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,778 Reviews

4,778 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 05, 2021

Just brought in our "16 Outback for inspection and recall repair. I have always been confident that the work done on our vehicle is correct and above board. One thing, the attendant said he called us with More

by asma5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A lovely lady initiated our service call, but wasn't there to complete it. She was very helpful.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 05, 2021

The service is always great, I just wish it didn't take so long to get an appointment. More

by VICTHECHEROKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! Have a great day!

November 05, 2021

Always timely and always up front about the charges. Smooth operation from start to finish. More

by TOOTHFAIRY24301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 05, 2021

The people we dealt with were very friendly and competent, The service was fast and correct as far as we know. We will continue to get our service with you folks. Thank you. More

by mcgathome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 05, 2021

Good service friendly people, had to wait a little long for someone to get back to me but good overall More

by BUDLEONARD12
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 05, 2021

Service advisor was professional and informative regarding status of vehicle. Completed in timely manner with no issues. More

by RHH1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor name not listed
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 05, 2021

GREAT SERVICE. STAFF IS VERY FRIENDLY. MIKE IS ALWAYS WORKING WHEN I VISIT. HE IS WONDERFUL. More

by MAH47DAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

This rating is for the collision center. All work was completed with excellent results except the gas cap cover was not replaced. Hopefully they have ordered another one since they told me it could be r More

by GFREED929
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Multiple people in the collision center
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 05, 2021

Every time that I have driven my car in for an appointment, I have never had to wait more than a couple of minutes to speak with a service representative. More

by DEEWONE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 04, 2021

I was comfortable,talking with the staff friendly attitude ,took care of the problem in a timely manner More

by TAYLOR4X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Straley
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