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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,694 Reviews

4,694 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 05, 2021

Good service friendly people, had to wait a little long for someone to get back to me but good overall More

by BUDLEONARD12
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 05, 2021

Service advisor was professional and informative regarding status of vehicle. Completed in timely manner with no issues. More

by RHH1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor name not listed
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 05, 2021

GREAT SERVICE. STAFF IS VERY FRIENDLY. MIKE IS ALWAYS WORKING WHEN I VISIT. HE IS WONDERFUL. More

by MAH47DAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

This rating is for the collision center. All work was completed with excellent results except the gas cap cover was not replaced. Hopefully they have ordered another one since they told me it could be r More

by GFREED929
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Multiple people in the collision center
Nov 05, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 05, 2021

Every time that I have driven my car in for an appointment, I have never had to wait more than a couple of minutes to speak with a service representative. More

by DEEWONE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 04, 2021

I was comfortable,talking with the staff friendly attitude ,took care of the problem in a timely manner More

by TAYLOR4X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Straley
November 04, 2021

Wait for service too long, no loaner vehicles unless you rent them and that if they have them to rent! Service has changed when location changed! Have sold my VW because of it More

by DOGMOVE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Well organized, informative, polite, quick and speedy service. It’s easy to make an appointment More

by BROOKE.GILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
November 04, 2021

GREAT SERVICE AT VERY AFFORDABLE RATES......HAROLD WOODY IS WITHOUT A DOUBT THE BEST SERVICE MANAGER IT HAS EVER BEEN MY GOOD FORTUNE TO WORK WITH. More

by DODIGRUBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Have always previously rated excellent,but this time noticed at home mileage recorded totally incorrectly More

by CAROL.FORREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know, new employees
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