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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,785 Reviews
Call Service Center (540) 362-4800

4,784 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 27, 2021

Left the hood unlatched after safety inspection. Deflated all four tires to unsafe level in my opinion to get additional services More

by T.PIERPONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for providing us with feedback. In order for our service team to reach you successfully, please include your name, contact information, and nature of any concerns to social@southernteam.com. Hope to hear back from you soon.

December 27, 2021

Went in for an oil change and received excellent service. I didn't have to wait long and everything was quick and painless. More

by AEPOINDEXTER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

Great service, always nice and knowlegeable. The service people are soooo nice. clean waiting area, bathroom and the hot chocolate is wonderful. More

by JEEPIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

No print out of the multi point inspectionAlso my auto No print out of the multi point inspection Also my auto trunk organizer was torn apart and my all over back seat and floor Which I reported to rep More

by JANEWILSON542
Recommend Dealer
No
Employees Worked With
Mark Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention, Jane. We have included your information and feedback to our leadership team who will be contacting you directly to address any issues you may be experiencing. Thank you and have a wonderful day!

December 24, 2021

Did not like the price increase on oil change, Wait time was good and taken in on time as scheduled. More

by BDWLOONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 23, 2021

Friendly, knowledgeable service technicians. Clean comfortable waiting area with tv and free coffee for customers. More

by KRENEEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Dec 23, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 23, 2021

Extremely friendly, courteous, professional and knowledgeable. I trust their workmanship and expertise. Wonderful experience every time. More

by maureenannbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 21, 2021

Received great service, everyone was very accommodating and very comfortable area to wait. Love having my car washed More

by plprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl that works in service, I didnt get her name. She's great
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Dec 21, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 21, 2021

My experience with the dealership is at the service center. By far the best I've ever seen. More

by RANDOLPJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of the name of the employee
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Dec 22, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 21, 2021

Always friendly and prompt. The waiting room is very comfortable with water and coffee complimentary. More

by kwnkvn10282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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