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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,793 Reviews

4,793 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 03, 2022

I have been a customer of this dealership for well over 20 years. They are very responsive, professional and customer-oriented. I use the service department at Southern Team Nissan exclusively. Danielle More

by SCDEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Feb 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 03, 2022

They where very knowledgeable and thorough as they always are and very polite would recommend them More

by BONEYARD1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 02, 2022

Mike was responsive, helpful, honest and friendly! He fixed my car and got me the best deals he could. More

by KRIS13BAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 01, 2022

Very friendly and helpful. I wold recommend them to anyone. Device is wonderful and quick. Love it!! More

by LINDAP_LP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Prichard
Feb 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 31, 2022

Very efficient service department. Easy to schedule and work done quickly. One complaint: in the past, my car was always washed at the completion of any service work. Didn't happen this past time. Disappo More

by COACHANDPEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recognize the person I worked with in the service department
Jan 31, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your contribution. We have forwarded your feedback to our service leaders who will ensure that our future processes are streamlined for you. Be well.

January 31, 2022

I have always had good service at this dealership. The service writers are very good. More

by OLEHCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 31, 2022

Knowledgeable, considerate and the service was perfect. Scheduling my appointments was at my convenience. Great Work. More

by SJWINVA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 30, 2022

Service department was professional and clean. I appreciate the attention they gave to my car. More

by ewbraddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 28, 2022

Service intake staff, Mark specifically, is fantastic. The only issue I have, and this occurs all the time, is the individuals servicing the vehicles adjust everything. The lights are taken off automatic, More

by Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your feedback, Greg. We will be happy to forward your contribution to our service leaders to better your experience for the future. Have a great day!

January 28, 2022

Seamless scheduled maintenance! They provided a place for me to set up a laptop to work, a wifi password and an espresso machine. Perfect! More

by SARAH-LYNNMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Poindexter
Jan 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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