Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,794 Reviews

4,794 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
February 09, 2022

This dealership provides the service contract for my Jeep Renegade. Awesome service, easy to deal with, so friendly. More

by SPROBST4417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 09, 2022

Thank you for your prompt resolution to our concerns. All service personnel were excellent and not part of our previous rating. More

by cynthyw
Recommend Dealer
Yes
Employees Worked With
Sam, Alyse
Feb 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (cynthyw). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@southernteam.com or responding directly to this review. Hope to hear back from you soon.

Feb 09, 2022 -

cynthyw responded

Thank you for your quick response today on our concerns!

February 09, 2022

Prompt friendly service dept. Recall service completed under estimated time. I was in and out in less than an hour. More

by Beck56
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Feb 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2022

We have purchased 3 cars from this dealership, and are pleased with the service and personal we get to deal with. More

by LRB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 07, 2022

Excellent service department! The service writer, technician and everyone were friendly and polite and courteous. My visit was on a Saturday morning appointment when it was pretty quiet and they were More

by TFB0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in service, John F. in parts and Dana the technician
Feb 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 05, 2022

Harold and the service team always take care of my Jetta. I live in NC now and they always make it easy to do business when I come in to town More

by DALSTON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 05, 2022

Excellent service and helpful, friendly staff! They are professional and very easy to work with. More

by AHANNA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who we worked with, but everyone was helpful.
Feb 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 05, 2022

Unfortunately, with this visit there was grease every where. I have never had that experience. I assume also that Subaru has quit the free car washes. More

by ginnyb4him
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (ginnyb4him). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@southernteam.com or responding directly to this review. Hope to hear back from you soon.

February 04, 2022

Last visit with them was great Mr. Adams in the service department was excellent. Thanks More

by vahippie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams
Feb 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 04, 2022

Service great, staff courteous and friendly. On my third Subaru Forester. Always had good dealings with them. More

by BRWALKER2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garner, Sales
Feb 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Feb 04, 2022 -

BRWALKER2020 responded

Customer Service is great!

...
449
...