Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,800 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
First old change in new car. Very fast, efficient!! Super nice staff, clean facility. Surprised when I picked up my car that they even washed it. VERY PLEASENT EXPERIENCE!! Very fast, efficient!! Super nice staff, clean facility. Surprised when I picked up my car that they even washed it. VERY PLEASENT EXPERIENCE!! More
Always willing to help you out however they can great sales staff and service people always following up with to make sure your sastifed sales staff and service people always following up with to make sure your sastifed More
We brought our car in to have an oil change and tire rotation done. While doing the oil change the oil filter slipped from the technician’s hand. This allowed all to spill onto some of the hot services rotation done. While doing the oil change the oil filter slipped from the technician’s hand. This allowed all to spill onto some of the hot services of the engine and caused some smoking. I realize this was an accident and it was nothing serious but the smell of the smoke was giving my wife headaches. We spoke to the service manager he told us to come back in and gave us a loaner car . They kept the car the next day cleaned all the oil from the engine compartment and made everything just like it was before the oil change. The fact that they worked so well and so easily with us made this all a problem that was taken care of quickly. More
I had a 8am appointment. I was there on time. The car only got to the service area at 9:10. So nothing happened for 70 minutes. The actual service time was about 45 minutes w I was there on time. The car only got to the service area at 9:10. So nothing happened for 70 minutes. The actual service time was about 45 minutes which was okay. More
My Nissan 2018 Maxima was brought in for an oil change. We were greeted by the friendly service team promptly They changed the oil and checked the tire pressure and had us on our way. We were greeted by the friendly service team promptly They changed the oil and checked the tire pressure and had us on our way. More
Well organized, friendly welcome, check-in went very smoothly. Waiting area was clean, comfortable. Service folks kept me informed re: process. Nothing bad to note! smoothly. Waiting area was clean, comfortable. Service folks kept me informed re: process. Nothing bad to note! More
Service staff very courteous. Pleased with quality of work. Always on schedule and never have to wait longer than time of service. Pleased with quality of work. Always on schedule and never have to wait longer than time of service. More
I have used Southern/First Team for at least 10 years. I don't intend to go anyplace else. I can rely on what you say/advise. I don't intend to go anyplace else. I can rely on what you say/advise. More
We have been buying our new Subaru cars from this dealership since 2003 and have had nothing shy of excellence from every employee we’ve encountered. From sales to service we are sold on First Team dealership since 2003 and have had nothing shy of excellence from every employee we’ve encountered. From sales to service we are sold on First Team (Southern) Subaru. We’ve loved our outback’s and last year tried the new trax and love it as well. We both love our Subaru, she drives the new Trax and I drive the outback. I’ve always had a pickup truck but don’t miss it as the outback will do as much and in lots of cases better. Thank you all and look forward to waiting on my next service in your beautiful clean waiting room with the best brewed coffee and free water and snacks. Wow is all I can say except Thank You.. Robert Collins More