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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,826 Reviews

4,826 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 05, 2022

The courtesy and professionalism of this dealership is extraordinary. I love that I can wait for service and still be able to work either in the waiting room or by taking advantage of the free transportat More

by CARTERDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2022

Work on problem Rey did was good but while the car was left there the windshield was broken and they tried to claim it was broken when I brought the car into their shop. This was not true and frankly I a More

by SIDROSENBAUM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Delisa Alvis
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your contribution, Sid. Your information has been shared with our service leaders for review. All the best.

April 04, 2022

Good service- As always- a Pleasure to work with. So much better than where I purchased my last Subaru. More

by CAROLYNBDUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 04, 2022

I was 10 minutes early for my appointment- the car wasn’t taken back until over a half hour past my appointment. More

by JATURLEY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and have shared your feedback with management. All the best.

April 04, 2022

Danielle Prichard was a huge help and very knowledgeable we will be back again! thanks More

by vinsonjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle prichard
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2022

The sales and service experience has been excellent. I especially appreciate the complimentary routine oil changes and state inspections which also include a complete mechanical inspection of the car. T More

by SWEETBNTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 04, 2022

The employees are always friendly and knowledgeable and help me take good care of my car. Thanks! More

by LAURENRICER
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 04, 2022

Everyone was really friendly and so great and easy to work with! We would definitely recommend! More

by Jessican6050
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 04, 2022

They were prompt and efficient with my needs. I enjoyed their VW shop and displays too. More

by tinaduffus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 04, 2022

Subaru service was quick and always let me bring my dogs to hang out! Only problem was that they didn't fill up my windshield wiper fluid. More

by MAMILES321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response.

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