Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,828 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Service was finished way ahead of the time scheduled Mr Woody was great as usual with his help and knowledge Woody was great as usual with his help and knowledge More
The Subaru Team rocks! Awesome staff! Never have any complaints. Highly recommend purchasing a Subaru. Awesome staff! Never have any complaints. Highly recommend purchasing a Subaru. More
Great! Everyone was pleasant and on top of things as soon as i arrived. All my questions were answered. Everyone was very professional. I'll see them at my Everyone was pleasant and on top of things as soon as i arrived. All my questions were answered. Everyone was very professional. I'll see them at my 20k mile service More
I've never had an issue with nissian. The sale advisors are always helpful. I'm over 100,000 miles and never had to have any major work done. Keeping up on your car maintenance is very im The sale advisors are always helpful. I'm over 100,000 miles and never had to have any major work done. Keeping up on your car maintenance is very important. More
Had a 8am appointment for a oil change and was out by 845am. Very friendly. The service department was very clean. 845am. Very friendly. The service department was very clean. More
I used to love First Team, but new ownership has changed things and they are not good. I showed up on time for my appointment for an inspection and waited over an hour to finally ask how long it would be. I things and they are not good. I showed up on time for my appointment for an inspection and waited over an hour to finally ask how long it would be. I was told it was next in line to go into the shop. I was flabbergasted!! My time is valuable and this was a waste. I was offered the option of taking my car and going home and rescheduling. I said no thank you, but please understand how frustrating it is to have an appointment and have my time wasted. I was then told that the appointment time is only to be “allowed” to check my car in to the service station; the rest was whenever the technicians were available. Are you serious? An hour and 40 minutes later (and no car wash), it was ready. They also claimed I needed new wiper blades, but when I stated they were replaced at my last oil change 2 months prior, I was told I must have been lied to (by the same dealership), and then my wipers were brought to me with 2” on each end torn off and flapping. Hilarious. I had just washed my windshield on my way there and would have noticed. I may not return for the routine maintenance I have kept on the car I bought there brand new 5 years ago. Terrible new management. Also, everyone looked sloppy and unprofessional, which was never the case previously. 4 of our family cars have been purchased at First Team; Southern Team will likely not get our future business. More
Always efficient and accommodating. Friendly. Work performed is acceptable. I appreciate the email reminding us of the necessary work that is needed. Friendly. Work performed is acceptable. I appreciate the email reminding us of the necessary work that is needed. More
very pleased with how they fit me in on short notice. They were very professional and quick. They were very professional and quick. More
GREAT SERVICE AND FRIENDLY STAFF. SECOND VISIT TO SERVICE DEPT AND NO COMPLAINTS ONLY GREAT SERVICE. SECOND VISIT TO SERVICE DEPT AND NO COMPLAINTS ONLY GREAT SERVICE. More
Customer service rep was very kind and professional. I added more to my maintenance but the car was still done in a timely manner. I added more to my maintenance but the car was still done in a timely manner. More