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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,035 Reviews
Call Service Center (540) 362-4800

4,035 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 26, 2022

Wait time was a lot longer than I expected but everyone was very nice and work done was excellent. More

by SETZERBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
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Aug 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

August 26, 2022

The service to my Subaru was done on time and my car was washed for free. Awesome dealership. I have referred several friends of the professional service from the sales team to the service center. More

by pwhturkecall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Waskey
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Aug 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 25, 2022

Wayne was very helpful and accommodating as well as his manager and the hyundai staff More

by swindlejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 25, 2022

Everyone at the dealership was attentive and helpful through the whole process and knowledgeable about their inventory More

by RLF23373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 24, 2022

The Nissan service department is phenomenal! !! Mike White is AWESOME!! He takes care of us every time, all the time. Any Nissan vehicle I have will be coming to Southern Team in Roanoke becau More

by OOWEE_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 24, 2022

Whoever changed my brake pads did not tighten up the brake caliper. It failed a few days later. More

by GALEMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
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Aug 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 24, 2022

Service employee mimicked the way that I referred to myself (last name only) in working with me. I really appreciated that. More

by zoocolea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department - woman not listed
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Aug 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 24, 2022

Courteous, friendly, above and beyond, quick & efficient. Looking forward to my next appointment and my new radio!!!! More

by ANNETTELWILLIAMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 23, 2022

excellent service did not wait long inspection ,oil change and truck wash. The people are polite and courteous. More

by ag24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 23, 2022

We had a problem concerning a replacement part and installation. They solved it and they were very professional. More

by THOMASBOWERS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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