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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,028 Reviews

4,026 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 20, 2022

Came in for service and all the Nissan service department employees are the best. They are so helpful and Maria and Mike went above and beyond to help me! More

by BUBBASMTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 20, 2022

Staff is very knowledgeable and super courteous. My radio had developed a mind of its own and the whole system had to be replaced. As soon as the new radio arrived I was contacted to make an appoi More

by ANNETTELWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa
September 20, 2022

The workmanship was great and the insurance was handled very efficiently. They even rubbed out a small scratch for me. More

by KARENFALIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was the collusion center.
Sep 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 19, 2022

I was very pleased with my recent service experience at Southern Team. Mark Baker was very courteous and helpful and the service was performed expediently including washing the car. This is my first Suba More

by jerrynjida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

I am very pleased with all the work that I have at Volkswagen. The staff is always very friendly More

by Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 18, 2022

Busy. So sometimes 2 weeks out trying to get an appointment. Otherwise service and employees are great. More

by KIDJRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 17, 2022

in and out, very courteous, went well. the whole team is caring about the experience. best dealer i have ever had. would strongly recommend to everyone i know. too bad the big three have y More

by JERRY.WEHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Waskey
Sep 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 16, 2022

Fantastic service. Mike goes above and beyond to fix your car right!!! Certainly the best! More

by STITCHINGLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 16, 2022

My Work was very routine, my question is why do you schedule every 20 minutes? I was there for 90 minutes, not a big problem for me because I am retired. But it tells me you guys are either too cheap More

by BOBMROAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't see the guy who helped me.
Sep 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Bob. As our team is struggling to locate your information in the system, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 16, 2022

I deal with Service Managers/Advisors in 18 states and Harold Woody is the best! More

by steven.billings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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