Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,026 Reviews

4,026 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
September 28, 2022

People we have dealt with have been very nice and the dealership waiting room is very neat and clean More

by TINKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alysa
Sep 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 27, 2022

Absolutely fantastic service writer. He kept me informed throughout the repair. Thank you Mike! You are always just the best and I appreciate you. More

by JCANADA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We are very happy to see you back again for service! Enjoy the day.

Sep 27, 2022 -

JCANADA01 responded

Mike White is a Jewel! I hope you appreciate him as much as I do.

September 26, 2022

Staff was very helpful, All work done in timely manner . always pleased with service, would definitely recommend More

by CCRONK1810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Straley
Sep 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 24, 2022

Fast, friendly service. They did what they said they would do, when they said they would do it More

by JDWOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 24, 2022

Great people all ways do what they say needs to be done Thank you so much More

by BENLABAR2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of the person
Sep 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 22, 2022

Everything was great except a small light on the front of my car was supposedly changed but the light is still out. Noticed it a couple days ago. More

by ATOUCHOFCOUNTRY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star review. Feel free to come back to us anytime you have any other items that need maintenance.

September 22, 2022

I responded with a review before for the same service visit. I have always had a good service experience here, Staff is friendly, knowledgeable, efficient, and capable, Waiting area and amenities are More

by RMTBVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

The dealership is always clean and neat. The staff is responsive and informative. The appointment concluded in the expected amount of time for regular scheduled maintenance and processing More

by gswartz0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson
Sep 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 21, 2022

Had to wait much longer this time than ever before. Only getting an inspection took 2 hours. More

by PEGGYCHITWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Peggy. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 21, 2022

Great customer service, no surprises when time to pay. Nice room/lounge to wait in while service is done. More

by MESSANDMAX1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

...
317
...