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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,026 Reviews

4,026 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 18, 2022

Grayson at first wasn't able to get me in on a state inspection that I wasn't there for so he scheduled me an appointment which was fine because I was the one that chose not to wait. When he came out wi More

by ARAY127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson
Oct 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 15, 2022

Every thing went smooth as silk. Short wait time and excellent work. Full trust in Subaru service. More

by BEKOSCHLOSSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 14, 2022

NO WAITING, GREAT CUSTOMER SERVICE, WELL TRAINED TECHNITIAN'S. PRICES OR A LITTLE TO HIGH ALONG WITH LABOR CHARGES..RW More

by MRBLUERIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN (VOLKSWAGON PARTS)
Oct 14, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and will be here for any needs you should have in the future. Have a wonderful day!

October 13, 2022

dropped from 5 star to 4 because I did a review 1st time you sent it but this is like the 4th time I received this e-mail???? More

by JRSPOTSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Meador
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We have shared your feedback with management to better your experience.

October 12, 2022

Extremely Helpful, Professional, Courteous! !! Always gets back in a timely manner!!!!!! Thank you so much! More

by REBECCAABEARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again so soon, Rebecca! We sincerely appreciate your trust and loyalty.

October 12, 2022

Very efficient service and the attention to detail is excellent. I have recommended them to many of my friends. More

by REALTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2022

From the scheduling staff to the service technician I continually receive friendly, speedy, and quality service. You guys are great! More

by STEVESTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2022

I have always had exceptional service from this dealership and it's service department when bringing in my 2019 Hyundai Elantra GT N Line. Thank you for still believing that your customers are impo More

by rdebacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson Wade service advisor , Eric shop forman , Mike Adams service advisor
Oct 11, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you again! We appreciate your loyalty and trust. It will be our pleasure to serve you in the future.

October 10, 2022

Excellent service ALWAYS! Love the dealership and the friendly people that serve you. Great dealership More

by WKWILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Oct 10, 2022 -

WKWILLIAM responded

Always excellent service for my2016 & 2011 vehicles. I have brought 3 vehicles at this dealership because of the excellent service.

October 09, 2022

Great service! I was very pleased with the checkin and professionalism of the service people. My wait time was reasonable. More

by SMITHMANUEL91
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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