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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,026 Reviews

4,026 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 27, 2022

Staff professional, courteous and efficient. Work was completed within projected time frame and they even washed my car! More

by LESLIKINDL
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2022

Service was great as usual. Young lady named Melissa in Subaru Service was/is amazing in her warmth and friendliness. My wife and I thought she made our visit a real pleasure. More

by jack.gran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
Oct 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you, Jack! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 26, 2022

Great service. Short wait time. But, didn't receive a car wash this time. Are they no longer part of the service? More

by MIMIMARSHA1955
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We have shared your feedback with our leaders. Thank you.

October 26, 2022

All the best service staff thank you very much, Everything is great, I hope it will be the same when I come next time More

by A.LUCANIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 26, 2022

Grate service, everything was on time, customer service was very cordial and supportive. I was informed what would need to be done for my next inspection. Stan Z More

by STANZ954
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 26, 2022

Customer service representative was very friendly and was knowledgeable. Much improved over my last experience with the customer service I received back in April. More

by BENTMTN919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 26, 2022

No problem with the quality of the work, however I have never been treated worse in my life than by the man at the register who was refusing to refund me something that was double charged. Allegedly he “sa More

by SH234609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@SouthernTeam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 25, 2022

Great service. Friendly staff . Everyone was very helpful and knowledgeable. Would like to thank everyone. More

by NANAX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 25, 2022

I made an appointment to have my Santa Fe serviced I was told it would take approximately one hour. To my surprise it only took 45 minutes. Absolutely the best service department in the area. More

by victor.nuorimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Oct 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 25, 2022

My interaction with the VW team members are always professional, kind, and helpful. I appreciate the teams willingness to go above and beyond to address any questions/issues I have. More

by libby5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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