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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,015 Reviews

4,015 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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November 01, 2022

Everybody there was friendly , makes you feel very comfortable while you wait , the service is great there ! More

by KATHYDOWNEY2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle (Service Dept, Brennon Viele, Mark Straley, E.B. Padgett, Mark Hardin
Nov 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 01, 2022

Super helpful and friendly staff. Very easy to work with in regards to scheduling, service suggestions, and planning. More

by Sarahlent79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon McGeorge
Nov 01, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 31, 2022

Thankful they gave a me rental car to get to my labs class at BRCC and drop of my SUV to have the tire fix. More

by tahtiger16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 31, 2022

Great service, very prompt and courteous. I will recommend to anyone who needs service on their car. More

by RBONDURANT3444
Recommend Dealer
Yes
Employees Worked With
Don't know their names. Ladies in service dept
Oct 31, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 29, 2022

STN has great and knowledgeable people. Service was performed thirteen days before the original date. More

by JJBIRD5069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria and Alisa (may not have spelled her name correctly)
Oct 31, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 28, 2022

Didn't meet time arrangement we agreed upon. Brought car in the day before service with the expectation to have it ready before noon the next day . Was half hour late. I'm marking Mark B in ser More

by WSMIDDLETON
Recommend Dealer
No
Oct 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@SouthernTeam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Oct 29, 2022 -

WSMIDDLETON responded

William Middleton wsmiddleton@gmail.com

October 28, 2022

they are suppose to wash my car, they did not and even when they do, it's aterrible job More

by tml48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@SouthernTeam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 28, 2022

Always awesome service. My appt was for annual inspection. The service coordinator noted I needed an oil change, so I was able to get that done as well. More

by ANREATON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can’t remember who saw me that day.
Oct 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 28, 2022

Always friendly and efficient. My Tiguan had an urgent issue. The first available appointment on the schedule was three weeks out, but Harold Woody suggested I drop it off and he'd More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your consistent and ongoing support. Enjoy the weekend.

October 28, 2022

Always great service and a great staff always getting the job done right always .thanks More

by LEETROY.WALLER.LW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

One of our most loyal customers! We always appreciate your consistent contributions. Enjoy the weekend.

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