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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,425 Reviews

3,425 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 28, 2022

Great experience. Loved that so many of the services that I needed were free (oil change and inspection). Still need to get by and get my car wash. More

by DEDRA.PENTECOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember. But he was nice.
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 28, 2022

Staff was friendly. Had an appointment for 11:30 for an oil change but didn't not get to leave until 1:00 (1/1/2 hour wait time.) When I got the car back, it was not v More

by JHODGE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (JHODGE10). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@southernteam.com or responding directly to this review. Hope to hear back from you soon.

February 28, 2022

I was in and out in a v ery short time. Waiting in a service department for your vehicle is never a really fun experience, but Southern Team made it about as pleasant as it could possibly More

by jerrynjida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2022

I love the service and the clean waiting room! !! They are always friendly and fast. More

by MCROOKSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 28, 2022

Got my first Service done on my Hyundai Venue. Fast Service, got me in the day after I called, everything was done quick and professional. And since I purchased the car there, oil change and Inspe More

by Obarthelmai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 28, 2022

This dealership was very professional and was on time with my car thank you for the great service More

by CAKEITH1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Munsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 27, 2022

Courteous, knowledgeable, service was done in a timely manner, employees very friendly and helpful with all my needs More

by beachdude01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 27, 2022

Mike White is an excellent service adviser, one that you can trust to give you good advice and to always keep you informed. More

by JerryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 25, 2022

For and foremost I wanted to say thank you for all the time the team at first team hyundai (now souther team hyundai) has helped us we bought my new elantra from your team and our 2014 Santa fe and everyt More

by William Ell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennon Viele, Mark Straley
Feb 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 24, 2022

The service was great. Maria was so very helpful to us when we recently had a flat tire. We appreciate all she did to make the situation better and getting a new tire on More

by TRHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Durham
Feb 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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