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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,393 Reviews

3,393 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 22, 2022

Best decision we made to buy a Subaru from this dealership. Their service is always professional, reasonable and they have excellent coffee! More

by DANANDI56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 21, 2022

Everyone was very nice and the work was done in a timely manner. The young man came and explained what needed to be repaired. I am a widow and know nothing about cars so it means a lot to have people I tru More

by OBENCHA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 21, 2022

We had to get the car inspected and the staff was very professional and we didn't have to wait long for the service More

by JWREN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 21, 2022

Ever since the purchase of our vehicle, we have used Southern Team for the maintenance. Service department has been courteous and honest. Great to work with. More

by ADKINSHOME5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylor Thomas
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 21, 2022

Great experience as usual. Friendly staff, great service. It took a little while to get an appointment, but we are very happy with the service. More

by KTUDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lia
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 21, 2022

All good! Very grateful to have the service department to take care of my vehicle. Pleasant waiting area is a plus. More

by LPERKINS4443
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 21, 2022

Did not waste my time - I dropped off and did not wait long at the end of the day to pick up. Willing and able to answer questions about Subaru service related issues More

by STEPHANIE.BEHELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female on phone answered questions about oil I needed to purchase to top off until appointment
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 21, 2022

I was pleased with the level of service and the friendly staff that greeted me. More

by WALEXAN894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and Alyse
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 21, 2022

Office staff are always pleasant. Saturdays are the only day I can come in and those appointments are often at a premium, but I've learned to plan ahead. I did decline tire rota More

by LisaOvrlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 21, 2022

We always receive great quick service and the staff is always very nice and helpful. More

by jackie46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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