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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,994 Reviews

4,994 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 13, 2025

Mark is very knowledgeable and friendly. I enjoyed the tech video of his suggested services More

by HODGE0830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Great customer service! Always friendly! The service appointment was explained in detail with no surprises! More

by JJCBEVERLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Service is good but prices have become unaffordable. Customer service is unmatched from Mark and his team. More

by SCGRIMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Everyone is friendly and whenever I come in whatever questions I may have they take the time and look things over in the computer More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Nice clean dealership. It is difficult however to book appointments for service. Everything we try for Subaru there will be 2 or 3 times available over a two to three week More

by ABRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Very pleased with the service and with my car. Darius went above and beyond to be helpful. More

by TammyJackson
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Lawton
March 11, 2025

I purchased my car from Southern Team so I continue to go back for service. They do an excellent job, very prompt. Very pleasedd with the entire process. More

by Nonnasdozen13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Wayne is an excellent salesman. He paid attention to our needs. There was no high pressure sales tactic. The closing process was organized but took a long time. Everything was expla More

by MARYSAUL21
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Melissa from VW is the BOMB! !! She is the absolute BEST!!! She always goes OVER AND BEYOND to ensure you're happy and satisfied!!! More

by wmnfgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

I am so dissatisfied with the entire process of dealing with this company. I'm glad it's over and I will NEVER do this again. More

by chickadee_dnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Brickner
3.0
This rating includes all reviews, with more weight given to recent reviews.