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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
6,002 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,000 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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August 28, 2025
I love this dealership. When I purchased my Subaru, I truly felt it was my choice. There wasn't any pressure as when I bought my last vehicle at a different dealership! I When I purchased my Subaru, I truly felt it was my choice. There wasn't any pressure as when I bought my last vehicle at a different dealership! I have brought my vehicle back for every 6 month "check up" and am very satisfied. More
by KER4JEFF
Verified Customer
August 28, 2025
Everyone at the dealership was very knowledgeable, kind, and respectful to me. The service was done quickly and much faster than I expected.. and respectful to me. The service was done quickly and much faster than I expected.. More
by jgrackley
August 27, 2025
Inconsistent with wait times a minimum of a month out. Then being charged for services that were guaranteed to be a free service when I purchased the car. Hire more staff and get everyone on board with t Then being charged for services that were guaranteed to be a free service when I purchased the car. Hire more staff and get everyone on board with the contracts each client has More
by Dkern0211
August 27, 2025
This dealership is effecient and helpful in their duties. They kept me informed even when they were a little behind in timelyness. They kept me informed even when they were a little behind in timelyness. More
by DENGLAND03
Employees Worked With
August 27, 2025
Everything was great great service Mike was fantastic thank you Mike for fixing my car and oil change so quick thank you Mike for fixing my car and oil change so quick More
by CLETCHFORD
Employees Worked With
August 27, 2025
Always such a pleasure working with Melissa in the service department! She is kind, considerate and fantastic at her job! Been a customer of this dealership for 25 years! service department! She is kind, considerate and fantastic at her job! Been a customer of this dealership for 25 years! More
by KARENTGREENE
August 27, 2025
Great service ! Very helpful, keeping you updated. They washed my car! Would recommend servicing your vehicle here. Very helpful, keeping you updated. They washed my car! Would recommend servicing your vehicle here. More
by JEANNETTEDMILLER2
Employees Worked With
August 26, 2025
Sam was a good customer service rep and communicated quickly after car evaluation. I do take issue with the dealership practice of charging $200 for diagnostic fee on top of the actual repair cost. Se quickly after car evaluation. I do take issue with the dealership practice of charging $200 for diagnostic fee on top of the actual repair cost. Seems very excessive to me. But work was completed quickly which I am happy about. More
by DDDEHART2016
Employees Worked With
